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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Financial Software
Satisfied Customers: 4537
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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If our quickbook13 startup package and tutoral has been destroyed

This answer was rated:

If our quickbook13 startup package and tutoral has been destroyed what do we do? We are a nonprofit co.

Kamil Anwar :

Hello & Welcome to JustAnswer. My name isXXXXX and i will do my best to assist you.

Kamil Anwar :

Do you mean video tutorials?

Customer:

no we just need our startup cds and our tutoral. If our program should crash we could not restart our program.

Kamil Anwar :

I will need to connect to your computer remotely to diagnose and fix the issue for you. Would you like me to do that?

Customer:

I am not at the church now. Just need to know what to do for a new startup situation.

Kamil Anwar :

Do you have your order details when you purchased quickbooks?

Kamil Anwar :

You can order start up cds from Quickbook again or download it by emailing them.

Customer:

I will have to be on be at the church to give this information.

Kamil Anwar :

No problem - This is not an issue.

Kamil Anwar :

I will give you the relevant details from where you can reorder start up CDs

Customer:

I could contact you Tuesday of next week if you will give me your contact address.

Kamil Anwar :

You can contact me logging in to JustAnswer. You will have to Click on My Questions after you login to justAnswer.

Kamil Anwar :

Then chose this question to reply me.

Kamil Anwar :

You can also order replacement CDs from Quickbooks by contacting them through this link: http://support.quickbooks.intuit.com/support/articles/INF12478

Customer:

Okay I have written this info down and your name. will be in touch. Thank You

Kamil Anwar and 7 other Computer Specialists are ready to help you

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