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Hi, I'm Robert and I'll be helping you with your financial software question.
what email program are you using ?
Windows Live Mail but its Quickbooks 12/13 if that hellpsMeg
quickbooks won't use windows live mail. It was supposed to do so at one time but it never worked right and they finally gave up and just say it doesn't work.
You can email forms and reports directly from QuickBooks using:
web mail services such as Yahoo! Mail, Gmail, and Hotmail
Note: QuickBooks E-mail is available only to certain QuickBooks users.
QuickBooks E-mail is only available to users who subscribe to 1 or more of these services:
Intuit Merchant Services
Accountant's Copy File Transfer
QuickBooks Enterprise Full Service Plan
QuickBooks Billing Solutions
QuickBooks Pro Plus and Premier Plus
If you can use one of those programs I can help you set it up for you. If you have a pro plus or premier plus or one of the other supported versions from 2010 or newer you can use the quickbooks email program within quickbooks.
ok, maybe it isn't live mail then. I work with another email that is provided by a private company here in Aus. perhaps it has been using this as the default sending mode?? It has been working for many years, until this week. are you able to help with this mail provider? Meg
(MAPI error code 00000000 (0) at line 535 in sendemail.cpp)
it did not work
I last sent a tax invoice via QB on 24/9/13
Can you tell me what will happen to excel files, other correspondence, any work done in QB?
you know I have been trying to find my email settings and I couldn't. I have absolutely no clue why I can't find that info
I hink I found the info, but I am not sure of pass word now.
not at the moment, it is past business hours- I am very sorry about this whole stuff up. You are very patient.