Financial Software Questions? Ask IT Support for Answers ASAP
Hi, I'm Robert and I'll be helping you with your financial software question.
Copy the file that ends with .QDF to the documents folder on the new computer
then go to file / open
BROWSE to documents folder and open it
or go to file / file operations / find quicken files and select it from the list
You should really consider upgrading to the 2013 version. The 2009 version is not compatible with windows 7. It will probably run but not print.
You can get a good discount on it by going to www.quicken.com/go/upgrade
I have tried what you suggested and nothing works. I keep getting the message that no files match. Do you think this will be resolved if I get Quicken 2013?
well it might help and would certainly help with future problems but with that message it sounds more likely that you did not copy the correct file to the usb drive
have you still got your old computer with the quicken running on it ?
open the quicken on that and go to
file / save a copy as
browse the usb drive and save it directly to the usb drive with a new name
move the usb drive to the new computer and copy that file. it should end with .QDF
to the hard drive in a folder where you can locate it easily
then go to file / open in the new version and browse to the folder where you saved it.
make sure that you are going to file / open not restore
Thanks for your help. My computer tech is coming in on Monday and I will have him reconnect my old computer and follow your suggestions.In the meantime I will buy Quicken Deluxe 2013.