Hi, I'm Robert and I'll be helping you with your financial software question.
This is the most likely cause for that problem.
the register is just mis sorted especially if the 14k is correct
-Sorting the register-
Click on the account actions button on the top right
select sort / by date
In older versions that option will be under the view menu
Or there is a title bar on top of the register columns that says what is in the columns underneath it. Clicking on anything in that title bar will sort it on that column
If you click right where it has the actual word "Date" above the date column that will sort it on date. Click once to sort one direction twice to sort the other direction.
Thanks for your answer, but I cannot find the account actions button or the title baryou have described.I am 88 years old and very tired tonight, so I wiil have to continue tomorrow. But I will rate you so you can get paid.
Post back in tomorrow and i will continue to help you. You might be looking at a report rather than the account register.click on banking and then select the account and you will get the register. That should have the places that i was talking about. The title bar thing at least is in every version of quicken
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