Financial Software Questions? Ask IT Support for Answers ASAP
shift doesn't work- same thing- not responding. Control brings up "file" which obscures most of the Quicken tool bar.
Not sure what that means, but I can click on file, and several tbhings come up, including "9/23 data (or somethiung like that)
As I just said in my previous message (before this answer- sorry) I was able to open the Quicken file, but with the same results.
OK, but won't I lose this session if I close and then restart the computer?
I may have already sent this, but on the wrong page. I got to "uninstall" but saw no way to "change" or "repair"- only "uninstall", and I don't want to lose my Quicken data.
Richard- I uninstalled Quicken and restarted my computer. Now I can't find out how to reinstall it.
via download- I don't have a CD.
Better yet, I apparently ordered a 2013 upgrade CD. If I use that it will work just as well-right?
OK- I'll get back with results.
By the way, do I have to pay for it again?
Got to the site- logged in- went to downloads-unlocks- said there were none- see no way to order rather than pay. Called the custyomer care number shpown on the site, which twice said thanks for calling and then disconnected.
Absolutely- I'm looking at previous ID's and maybe that will do it- I'll let you know.
Got the right ID- downloading now- will confirm when finished and data located.
Successfully downloaded, but when asked which filew to open, the current one doesn't show up. Can't find the current data. I know it showed a date of 9/23/13 eqrlier today when qwe first tried to open the file. What now?
I never named it anything. it was originally downloaded and accepted the data already there with no problem. I don't knjow how or where to search for it. It has to be here somewhere but the list of QDATA entries does not include it.
There are none. There's a box that asks for it/.
Sorry-found it 636-310-037