How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 8731
Experience:  30 yrs. of computer experience in financial and marketing departments.
Type Your Financial Software Question Here...
Robert M. is online now
A new question is answered every 9 seconds

Just loaded Quickbooks mobile app on my cell phone (not online

This answer was rated:

Just loaded Quickbooks mobile app on my cell phone (not online version).
I accidently programmed the wrong company file name onto the mobile app.
How do I correct this?

Hi, I'm Robert and I'll be helping you with your computer question.


You should be able to log out and that will get you to the company selection screen where you can add a new company and use that one. I don't believe that there is any way to change the company name "in place"



Customer: replied 3 years ago.

I can sign off, but that doesn't allow me to change the company file name.

I uninstalled the app, but when I reinstalled it, it still shows the incorrect name. Any other ideas? Intuit isn't answering their cusotmer service # XXXXX

Not a lot of information out there for it.


Try syncing it to the proper company and see if it gets added

Customer: replied 3 years ago.

Hi Robert,

Finally got QB mobile to sync with the right company. Problem is it won't allow me to write more than one invoice at a time ... wants me to sync between each invoice. QB's online actually limits the services on the mobile apps to fewer services than we have now. Any ideas?

That sounds like a setting. Its hard to believe that anybody would find it useful if it forced you to sync before you could do another invoice.


unfortunately I haven't got the app and there isn't much documentation on it. But I would think you can just dismiss the sync command and write another invoice.

Customer: replied 3 years ago.

I figured it out. Thank you.

You are welcome :)
Robert M. and other Financial Software Specialists are ready to help you

Related Financial Software Questions