Ok, good luck Irene.
To cancel the Subscription if you joined, follow the instructions herehttp://ww2.justanswer.com/help/how-can-i-cancel-my-subscription
Note, to correctly register the bank, you use these steps.
Click on Accounts on the top left side of Quicken, then click on Add Accounts down at the bottom.
Choose the type of account you wish to add (such as Checking or Saving), then click Next.
Pick your financial institution by searching for it or by selecting it from the list below the search box.
Log into your bank by adding your user name and password. You can choose to have Quicken save your password XXXXX you'd like.
Note: If your bank is not on the list or prefer not to download (manually add your account), click on Advanced Setup at the bottom of this screen and follow through the prompts. If you decide to take the route, you will not need to continue with the steps below.
Click the Connect button to download your transactions into Quicken.
Once complete, you can either go directly into Quicken to see these transactions, or repeat the steps above to add more accounts, such as property or investing accounts.
Let me know how you go please.