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Richard
Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 32079
Experience:  IT professional, resolving issues with financial programs.
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transferred programs from dell to lenova but cannot open Quicken

Customer Question

transferred programs from dell to lenova but cannot open Quicken or Lotus altho titles are on the Lenova
Submitted: 3 years ago.
Category: Financial Software
Expert:  Richard replied 3 years ago.
Thanks for your question. My name is Richard and I look forward to assisting you.

When you say you transferred the programs, how exactly did you do that?

Did you just copy them over on memory stick?
Customer: replied 3 years ago.


yes it was transferred on a "thumb print" is that a memory stick?

Customer: replied 3 years ago.


yes transfered using a thumb print

Expert:  Richard replied 3 years ago.
Thanks Sunny

You cannot transfer the program this way. you need to actually install it from the Disk.

this is the case for all programs on Windows.

Install the programs from the original disk, like you first did on the older computer, and they will then work correctly.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you

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