How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 31124
Experience:  IT professional, resolving issues with financial programs.
32989067
Type Your Financial Software Question Here...
Richard is online now
A new question is answered every 9 seconds

I have been on quicken for years but now it is not saving my

Customer Question

I have been on quicken for years but now it is not saving my trans. and deps. . I am in such a mess. My life is really hard are now . help
Submitted: 3 years ago.
Category: Financial Software
Expert:  Richard replied 3 years ago.
Thanks for your question. My name is Richard and I look forward to assisting you.

I am sorry to hear about your problems.

Can you tell me please which version of Quicken you are running?

Thank you

Customer: replied 3 years ago.


I think that it is 2011

Expert:  Richard replied 3 years ago.
Thank you

The most likely problem is corruption within your Quicken Data file, and we will first repair this.

Click on the "File" button in Quicken.

Hover over the "File Operations" option.

Click "Validate" in the window that appears.

Click "OK" at the prompt.

Let this complete. When it has, restart Quicken and tell me if it is now saving please.

Thank you

Related Financial Software Questions