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I cannot reinstall Quicken therefore all my data that I have recorded since 2007 cannot be retrieved.
I did install Quicken 2013. The problem is difficult to explain but I will try. What I can't retrieve is the backup of all the data I have recorded up to the present date.
June 2013 and yes, on this computer. I usually back it up once a month but unfortunately, I did not do it recently. The record of all my backup are listed in my documents.
They are listed as follows, for example: 20070805_20081123-Copy3 with the date following when it was backed up but when I try to retrieve it, I get an error reply.
I will have to connect with you tomorrow because I have an appt. shortly. Thank you for your help so far. What I really need is a person to sit beside me at my computer to fix the problem.