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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 8889
Experience:  30 yrs. of computer experience in financial and marketing departments.
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my account iw current yet I get a message that my account is

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my account iw current yet I get a message that my account is not active when I try to online backup and the error address that I am given qui2011.quicken.com/cgi-bin/qd.cgi/w/2011/olbackup1 is invalid . any suggestions how to get through to intuit?

Hi, I'm Robert and I'll be helping you with your financial software question.

 

see if you can login on this page

 

https://www.backup.com/User/login2.aspx?vendorid=intqkn

 

then go to account info and see if quicken thinks that the account is active. If quicken says it is active on that page try the reinstall and if that does not work please give me the exact complete word for word error message that you receive

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