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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 2597
Experience:  30 yrs. of computer experience in financial and marketing departments.
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After installing several checks,

Customer Question

After installing several checks, the account balance appears after the initial deposit line and the balance shown after each itm is not correct. What am I doing wrong
Submitted: 11 months ago.
Category: Financial Software
Expert:  Richard replied 11 months ago.
Thanks for your Question. My name is XXXXX XXXXX X look forward to assisting you.

Can you tell me which software and version you are referring to please?

Thank you
Customer: replied 11 months ago.

Checksoft. Don't know the version

Expert:  Richard replied 11 months ago.
Can I log on and look please on the connected computer?

It is easier.

Go to Click Me

Click START MEETING

It will download a program to your computer

Run the program and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (eg: 456-789-123)

Thank you
Customer: replied 11 months ago.

I am NOT satisfied with you service. Please cancel my account and do not charge anything to my credit card.

Customer: replied 11 months ago.

I hesitate to give you access to my computer, is there some other way?

Expert:  Richard replied 11 months ago.
You asked me to cancel this and organise a refund, which I have now done on this question.

Customer: replied 11 months ago.

I said I was hesitant to give you access to my computer and you have not answered

Expert:  Richard replied 11 months ago.
Yes I did Dan, I told you You asked me to cancel this and organise a refund, which I have now done on this question.

Customer: replied 11 months ago.


Your answers were not satisfactory. I'll stop now and await the refund.

Expert:  Richard replied 11 months ago.
I have not given you any answers.

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