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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 8731
Experience:  30 yrs. of computer experience in financial and marketing departments.
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Quicken suddenly does not recognize Southern Company (SO).

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Quicken suddenly does not recognize Southern Company (SO). Will not download prices and will not let me manually update!
I just tried it in my quicken and i was able to get a price for it so its something going on with your data file.

First try going to Go to File > File Operations > Validate & Repair
Select Delete Investing Price History
Click OK
When complete, go to the Investing tab
Click the Update button
Choose Historical Prices
Choose 5 Years from the drop-down list
Click the Mark All button
Click the Update Now button

That assumes that you are using version 2011 or newer for older versions try the instructions on this page
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