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Hi, I will assist,I'm sorry about the issue. You have some options:
You would need TurboTax version 2011 software in order to open your 2011 tax files. If you've purchased the turbotax 2011 software previously online at the turbotax.com website, then you can re-download/reinstall it:http://turbotax.intuit.com/support/iq/Download-Prior-Year/Download-Your-TurboTax-Software-Purchase/GEN12451.html
If you did not purchase the turbotax 2011 software online at the turbotax.com website previously, then you can purchase the Turbotax 2011 software from Turbotax at
Or buy Turbotax 2011 software from the Amazon.com website; it's likely cheaper, about $16:
And/or if you only need your tax 2011 return transcript, then you can get it for free. Please see full details at
http://turbotax.intuit.com/support/iq/Copy-of-Return/IRS-Tax-Return-Transcripts/GEN12739.htmlPlease reply, so I can help further. Thank you,
I'll try the Amazon route the mortgage co. won't accept an IRS transcript. thank you.