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I already knew that I could buy a new program from quicken. In thepast Quicken would offer a download service to regular customers. Or I thought you might have a way of getting this data via the computer. I will know better in the future. Quicken is not interested in service for the customer.
I think that Quicken should have a service to download this info without paying $18.00 for your "technical" answer. This is just another case of big business greed.