Financial Software Questions? Ask IT Support for Answers ASAP
I just will not allow me to click in the round box for efile
Where are you. I need my question answered.
send me a screen shot of it please.
Usually that would be because you had an error in completing the form
you are using the free online version and you need to pay for that before you can file
you are trying to file a state tax return for a state that does not accept efiling
Screen shot instructions
hold alt button down hit print screen button release buttons
click start menu / all programs / accesories / paint
click edit / paste
click file / save as
save as a jpg file in my pictures
on the top of this window click the insert button it should be a paper clip to right of the smiley face.
click browse in the 2nd window that pops up
browse to the file you just saved in my pictures
click insert back in the first window
This is for turbotax for canada that I purchased in a store. It told me there were no errors on the forms.
What next? Quickly please.
click help and then click update
it should let you netfile after the updates are installed
I will try it.
It still won't let me do it. The update told me I do ot qualify for efile v- useless.
I do not want to be charged for your service.
I just tells me I am not eligible for Efile as I came back to Canada mid 2012.
Did not get this until I did the update and I have wasted two days on this and am now up against the deadline.
Again it is usless. I'm done with it and do not want a charge for this.
This is the nefile list of restrictions that show what conditions would not allow you to netfile. If you are in one of those categories than it is the Canadian government saying that you can not netfile not me and not intuit. You should however be able to print out the return and mail it in.
Yes but nowhere was I advised to check for updates and the Turbotax software I had did not flag this. It was only when I could not efile that I persued talking to you 2 hours ago that i was advised to get updates.
It is also not easy to know what I print out.
Again Turbotax is not a good product for me.
I don't work for turbo tax. I don't know whether it would be a good product for you or not. But it should be pretty easy to print out the return
when you get to the section for netfile if it wont let you netfile you should be able to switch the filing method
This page shows how to print a copy to mail in