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Richard
Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 34678
Experience:  IT professional, resolving issues with financial programs.
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I am trying to reinstall Quickbooks 2007 R1 onto my PC with

Customer Question

I am trying to reinstall Quickbooks 2007 R1 onto my PC with Windows 7. It loads but will not start and shows an error message telling me that Quickbooks has encountered a problem and must shut down.
Submitted: 4 years ago.
Category: Financial Software
Expert:  Richard replied 4 years ago.
Thanks for your Question. My name is Richard and I look forward to assisting you.

to clarify, is this after you have installed it and you try to run it or this problem occurs during installation?

Customer: replied 4 years ago.

Yes

Expert:  Richard replied 4 years ago.
Thanks

If you hold down the Shift key on your keyboard and then try to open Quickbooks, does it open?
Customer: replied 4 years ago.

No

Expert:  Richard replied 4 years ago.
Thanks

Can you download the 30 day trial of Revo Uninstaller from here please

www.revouninstaller.com

Run it and use this to completely uninstall Quickbooks.

Once done, restart the computer and then install it again.

Open it and tell me please if you still get the error.

Thank you

Customer: replied 4 years ago.

Still getting same error message

Expert:  Richard replied 4 years ago.
Thanks

can you download the R13 patch from here

http://tinyurl.com/cvjzh59

Install it, restart your computer and tell me if it will now start please.

Thank you