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Mary -Lou, sorry to hear of your difficulty. I think you were trying to get TurboTax support, but we are not part of TurboTax.
We are unable to call out. However, if you'd like to post your question, we would be happy to see if we can assist you today.
TurboTax official support is only open Monday through Friday during the post-tax season. You can obtain their number by going to the www.turbotax.com site and request additional help, but the site will only provide a phone number during their business hours (Mon-Fri 8-5 PT).
We are available for your questions at all times here.
I don't wish any other help from you. Will you please cancel me from your free services. Thanks for help and understanding.