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Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 30229
Experience:  IT professional, resolving issues with financial programs.
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Ive been ill and not used my Quicken account for about a month.

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I've been ill and not used my Quicken account for about a month. It's telling me my password XXXXX I remember is not valid. I've had backup on a thumb drive which I cannot find. Can you send me the password XXXXX I can get my records up to date?
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

You cannot get a password XXXXX override this (else it would not be a real password XXXXX)

But can you tell me the version of Quicken you are using please?

Customer: replied 3 years ago.

Version 2008. I tried updating in the past, and it erased all my current info, so I haven't tried it again.

Is it Quicken Windows or Mac?
Customer: replied 3 years ago.



Than if you cannot remember your password, and your backups all have the password, then you need to upgrade to Quicken 2013 and than follow the steps here

Supplying them with the your information (indicated in one of the steps)

Please Feel free to ask if you need more information or assistance

And if you can rate my service, that would be greatly appreciated.

Thank you

Richard and other Financial Software Specialists are ready to help you
Customer: replied 3 years ago.

Thanks. Nest question: what will this cost?

only what you already paid.

I don't know what this is (I am just an engineer :)

But email [email protected] and they can inform you


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