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Richard
Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 16842
Experience:  IT professional, resolving issues with financial programs.
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I have been hacked lost quicken, email,contactks, etc. cannot

Resolved Question:

I have been hacked lost quicken, email,contactks, etc. cannot open quicken
I have my disc for premier 2011 but the installation always fails./
Can you help me?
Russ Brown
Submitted: 1 year ago.
Category: Financial Software
Expert:  Richard replied 1 year ago.
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

Can you tell me the exact error you receive when you try to install Quicken please Russ?

Customer: replied 1 year ago.


I was trying to use back up material to solve my problem, and the computer said there had to be media in place already in order to use back up. I t might be better to down load a 2013 edition at a price of $60.00 than spend lots of time on my problem.

Expert:  Richard replied 1 year ago.
It is up to you Rob

If you tell me the error you get when the installation of Quicken Fails, I can help you.

An upgrade to 2013 would also resolve it

Just let me know please
Richard, Financial Specialist
Satisfied Customers: 16842
Experience: IT professional, resolving issues with financial programs.
Richard and other Financial Software Specialists are ready to help you
Customer: replied 1 year ago.

I have a CD for 2013 nailed to me some time ago. I will use the CD and install the Deluxe program . Thank you for your help and I am sorry it didn't work. I think the installation will solve the problem. I probably should have done this in the first place.


Russ Brown

Expert:  Richard replied 1 year ago.
It is no problem Russ!!

If you need anything, just let me know ok?

And if you can rate my service, that would be greatly appreciated.

Thank you

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