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If you did it recently you can just do a system restore to before the problem occurred
instructions below *
If you purchased from Intuit directly you can download again for 3 years.
go to https://quicken.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
sign in with the email address and password XXXXX you used when you purchased it
click on downloads and unlocks
That should give you a list of any intuit product that you purchased online within the last 3 years with a download button. Click the download button next to the product that you want and then select RUN.
system restore instructions XP VISTA
start menu /all programs / accesories / system tools / system restore
select restore to an earlier date.
choose a date from the calendar that is BEFORE you experienced the problem
hit ok / restore
the computer will start to shut down
a restoring settngs box will appear with a status bar
when it finishes your computer will restart with the same settings it had on the date you restored to. your data will not be affected.
It is not perfect. But it fixes a lot of things.
System restore instructions - windows 7
type system restore in the white search box on the windows start menu and select system restore from the results
Under the "suggested restore" which is usually not old enough to help is a link for "OTHER RESTORE POINTS"click that if the suggested ones are not BEFORE THE PROBLEM STARTED
Your Expert answered your Financial Software questionI Tried system restore and I got quicken 2007 but not any of my information is in there.
Your answer did not fix the problem. I still need help. I am at a loss as what to do.
Use the finder to find your data file
just click on that and it should open
I became so frustrated that I reinstalled quicken 13 and started all my checking accounts over and I no longer require your assistance.. Thank very much for trying. Margie