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can not install my new quickbooks small business accounting

 

Customer Question

can not install my new quickbooks small business accounting cd #8444-8469-0168-938
useing a new toshiba notebook---satellite L755----windows 7 product # XXXXX
installation stops when cd is installing flash player --- locks up
have downloaded adobe flash player---still no luck
rebooted sytems with no luck
help
gary goddard

 



Already Tried:
system locks up when it comes to installing flash---have downloaded adobe flash player--reboot--same thing

Submitted: 269 days and 1 hours ago.
Category: Financial Software
Value: $18
Status: CLOSED
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Expert:  DrQuickBooksnQuicken replied 268 days and 22 hours ago.

What year and version of QuickBooks do you have?
Some years of QB will not load in Windows 7.

Have you run the Windows Update utility recently?
http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

Customer replied 267 days and 22 hours ago.

everything is working fine


thank you

Accepted Answer

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Expert:  DrQuickBooksnQuicken replied 267 days and 21 hours ago.

That's great to hear. Did my suggestions solve your problem. I couldn't tell from your answer.

Expert TypeQuickbooks Pro Certified
Category: Financial Software
Pos. Feedback: 97.1 %
Accepts: 705
Answered: 7/29/2012

Experience: Advanced Certified QuickBooks ProAdvisor including Point of Sale & Enterprise (PC or Mac)

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