I USED turbotax 2010 on a computer that crashed. Before it crashed I uploaded the tax info using Carbonite. I bought a new computer and restored TT2010 to the new computer. When I tried to open the tax program it said I need to get the Administrators permission. I am the Administrator. I called a computer Co. to solve the problem and they said I need to contact Intuit. That's my sad story. What do I need to do to open this program?
Hi from Just Answer.If it installed, but you need administrator permission, you can try the following from ehow.com:How to Start Windows As AdministratorOpen the Windows Start menu and select "Control Panel." Click "Control Panel Home" and then choose "User Accounts." In Windows Vista the option will instead be labeled "User Accounts And Family Safety."2Click the "User Account" icon and then choose "Manage User Accounts." Click the name of your account in the list of accounts at the right side of the window. Click "Change Your Account Type."3Click the "Administrator" radio button and then choose "Change Account Type." Select the "Create a Password XXXXX Your Account" link.4Type the administrator password XXXXX want to use in the "New Password" text box. Type the password XXXXX in the "Confirm New Password" box and then click "Create Password."5Restart the Windows operating system. Click the name of your administrator account when the login screen appears. Type your password XXXXX the box and press "Enter" to start Windows as an administrator.Expert again...If that doesn't work, you might want to try a workaround solution. How did you purchase the software? If online, and you have the codes from intuit, you can download the software again. https://turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download is the link to sign in.If you purchased the CD, I would suggest trying to install from the CD.Thanks for asking at Just Answer.
I tried your approach. Turbotax was in the new adminstrator, but there were no files; the program was blank.
I have the CD, but of course that has no files.
Windows "HELP" gives some advice about removing permissions, but it is not detailed enough. When I tried removing permission I got a sign saying " turn off the option for inheriting permissions" which I don't know how to do it.
If a search of your new hard drive does not show any tax.2010 files, I would look for any .tax files. I would also check with Carbonite to see if their file had copies your data file under a different name or file location. You might also ask for another download onto an external drive you could search for the missing data file.Now onto the permissions problem:I found an excellent summary of this problem and solution at Microsoft (link: http://answers.microsoft.com/en-us/windows/forum/windows_7-security/turn-off-inheriting-permissions-running-windows-7/2fe75c9a-467e-e011-9b4b-68b599b31bf5?msgId=4e151f07-437f-e011-9b4b-68b599b31bf5):The inherited permissions option can be enabled/disabled by: · Right click the folder in question 1. Click Properties 2. Click the Security tab 3. Click Advanced 4. Click Change Permissions… 5. Uncheck/Check Include inheritable permissions from this object’s parent 6. Click OKExpert again...I am assuming a windows 7 environment with turbotax 2010. Also, are there any other copies of turbotax on your machine?Please give this a try, and let me know if you need more help.
Have used almost every software package available.