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RichieMe, Financial Specialist
Category: Financial Software
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Experience: IT professional, resolving issues with financial programs.
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We transferred QB 2009 from XP workstation to Win 7 workstation

Customer Question

We transferred QB 2009 from XP workstation to Win 7 workstation and are now getting Error 3371; Status Code 11118.

Submitted: 12 months ago.
Category: Financial Software
Expert:  RichieMe replied 12 months ago.


RichieMe :

Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

RichieMe :

The reason for this is that it cannot initialize the properties of the licence file

RichieMe :

Please follow the instructions here to resolve this

RichieMe :

If you have any difficulties, please do not hesitate to let me know

Customer :

Expert:  RichieMe replied 12 months ago.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

Expert:  RichieMe replied 12 months ago.

Sorry, your message did not appear

can you repeat it please?

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