I recently upgraded my Quickbooks and now find that the banking information that automatically download from the on-line no longer endeavours to pre-select the account I was likely to use. Every time I reconcile I have the long process of telling it every account. It was very time saving to have it guess as it was often accurate. How do I turn this back on?
I instructed it to use the same accounts for any that look a particular way, but in past it would leave transactions that had already been defined alone. Now it changes the up and coming accounts and the previously determined accounts, so changes everything that has already been done. This occurs when I am trying to use the Add Multiple transactions download after importing from my financial institute.
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No, no one has answered me and I was hoping to reconcile this evening. Let me try and explain more clearly the problem. In past I would download and a little box would come up that says do you want to use this account for all similar transactions. In future downloads all the unique entries would then replicate the account that was selected for them the previous reconciliation. If there were a number of transactions that looked similar ie e-deposits. In my books an e-deposit could be for any of a number of different revenue accounts, so I might tell it not to put them all into the same account because there is a different account that is more frequently selected for that kind of transaction. There also might be a situation where I had elected to have it memorize all future transaction going to that particular account. It did not change the accounts that had already been designated, just all future one. Now the bank reconciliaton comes up blank, so I have to select all the accounts and if it comes up and asks if I want to use a particular account for all similar transactions, it changes the ones that have already been recorded as well as designating that account to all future selections. Then next month it will come up blank again and I start again. There does not appear to be a memory between reconciling months the way there use to be. I am assuming there is some way to customize this part of the operating system.
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I still haven't figured it out myself, so hope someone can. Still waiting.
I havent heard of this particular issue before so either you are doing something that quickbooks doesnt really expect you to do and you were taking advantage of something they really didnt intend or your file is screwed up and not saving the results. Or both.
I can see how it might change what it considered "similar" transactions from one version to the next. Sometimes what helps 10 people will severely screw up the 11th just because they do business differently.
But it SHOULD save the information that you supplied for the next month.
Try doing a verify and rebuild on the data and see if that doesnt at least change the part where it saves it for the future.
file / file utilities / verify rebuild
As to the other part i would check the boxes only for those transactions that you want going to one particular account and then do the similar thing. and reconcile that and then go back and reconcile again for those transactions going to a different account.
I believe rebuilding the file is for when your files are corupt. In hunting around I have found MY Perferences which looks like it offers what I am looking for, but oddly enough is not functioning. I have two choices. Either I select Automatically recall last transaction to this name...or Pre-fill accounts for Vendor based on last entry. Both of which should be pre-selecting the accounts for the Bank Download but are not. I am going to try the opposite choice to what it was set on, and hope that it kick starts it into action. Thanks for trying.
If its not functioning one of the reasons for it not to function is that the file is corrupt and the part that remembers the last transaction isnt working
it doesnt do any harm to do a verify on it and that will tell you if you need to rebuild.
Thanks, XXXXX XXXXX verified it previously as I was walking through and opening each of the possible places that the item I eventually found in My Preferences must have been hiding. I don't think I will know if toggling back and forth between the two options has solved it until I go to reconcile next month's bank statement, but if it doesn't I must have some kind of an integrity problem with the software because this started about two months ago when I upgraded to the latest version. Unfortunately I had an even worse experience the previous time I upgraded,so I am getting very disappointed in Quickbooks. Almost to the last straw.
If there is a problem than the most likely explanation is that the data file did not convert perfectly. The way to check is to run the verify and rebuild.
If its the program you can reinstall it but it doesnt really sound like the program to me. Usually you would get an error rather than it just doing something but not quite the way you want it to.
Are you downloading before you reconcile or only when you reconcile? During the reconcile it will most likely match to whatever you had entered manually.
Actually that is another problem that my program has been doing prior to the upgrade and continues to have a problem regarding. I try to enter most of our Payables through the Write Cheque but when I reconcile I always have everything in duplicate because it does not actually Match the cheques, it enters them for a second time and I delete them all when I reconcile. I know I can go through the Registry and tell them individually to Match but it is faster to delete them out of the Reconciliation window.
You are much better off matching them. THAT is what quickbooks saves so that the next time they come up it knows what to match them to.
Originally my program matched anything that had the same number. I did not have to do it at all. Are you saying that I don't have a problem in that regard, it just doesn't recongnise that the number or the entry is the same, but once I have match a few, it will start recognizing that it needs to match them. Or are you saying that it now only recongizes events that it has had experience with, but it cannot recognize new or unique entries.
The reason that I had to purchase a more recent version of Quickbooks, was because it kept downloading past bank information even though the information had been previously reconciled. I had about 120 entries and increasing, that would down load with my bank rec each month, which I then would have to spend time deleting. They said that they could fix it, but it would cost me enough that it was better to upgrade to the new version. With your reminding me that not only is the account pre-selecting not working, but the matching also not working, I realize that I may still have an integrity problem.
I cant see your data. But what it sounds like to me is that at some point it lost track of your stored rules and by refusing to match them it will never get them back. If you delete the downloaded transaction rather than matching it than it may very well download it again.
Relist: Inaccurate answer.Although I suspect that Rob Mark cannot provide a solution and I will have to go to Intuit for the solution to my problem, I was unable to respond to his last inquiry. The link continues to go to the page that say that it is not a proper website and to check the address.
Quickbooks will not let me match or delete the entries from the download. It requires me to put an account in for every transactions or it will not mult-download. I can either search throug all of the transactions that are duplicate manually, which is highly time consuming, or I can reconcile the bank and have all the duplicates fall out. I just had another thought on how I might activate the pre-account selection. I am hoping the answer will be to input all of the transactions individually rather than using the multi-download. Maybe it can't memorize it from the multi-download. For a long while I had not appreciated the muti was there and always did them individually. Perhaps that is the only way it can memorize them. If you want to know the answer, I won't know for another couple of weeks because my next bank statement won't be in until then, but I bet that is the solution. Cross my fingers.
ok let me know please i am always interested in a solution to a tough problem
years of computer experience in financial and marketing depts.
So even though I had mostly entered all the accounts into the download I started back at the beginning and went through and put each account in individually so that it was sure to associate the kinds of names on the Bank Statement with the Accounts that typically go with those names. In past it would memorize all those entries unless as in the case of an Email Deposit where I have several that are from different people but there is nothing for the software to recognize as unique from one to the other. other. Repetition of amounts should have been an identity but never was. Anyway I download May even though the month is not complete and again it did not match any transactions nor did it pick up on even one account. Quickbooks had me buy new software in order to solve this problem that eventually manifested itself in repeatedly downloading past reconciled items as well as the current statement. It started this way and progressed from there. Obviously the same problem is still continuing. I thought I had a switch turned off, but I think it is my software. I will accept your answer in thank you for your time.