I have MacBook Pro running QuickBooks Premier Manufacturing & Wholesale Edition 2008 in Parallels. It works fine. The big problem is I sent my accounting file to my accountant/bookkeeper and she processed all bank statements, journal entries and the year-end taxes in a 2009 version of QuickBooks Premier Manufacturing & Wholesale Edition. When she sent it back to me, I could not open it in my QB, of course. I contacted QB and they said I should upgrade to 2012 and would be able to open the 2009, so I spent a very painful hour and 1/2 and nearly $400 to install the upgrade. When we got to the end of the installation, it stalled and I was transferred to a superior cust. svc. rep. who told me that 2012 is not supported on Parallels. Now I need to know what I can do to open the 2009 accountant file. If I need to upgrade to 2009, 2010 or 2011, I'll try to find it online and download it. I just need to know that whichever software program I purchase, it will open the 2009 file in Paralllels (as 2012 was not able to do).Any help for this?
Software (if necessary): OS X
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.
It will work with Parallels, sorry they told you that
which version of windows do you have in Parallels?
Parallels Desktop 7 for MacBuild 7.0.15094
(Revision 749908; April 5, 2012)
Parallels 7 Build 7.0.15094
yes, but which version of windows?
XP, Vista, 7 ?
When we got to the end of the installation of the 2012 version, it would not complete the installation.
ok, click start, run, type in %temp% and press enter in XP
I can't do it right now. I'll have to try later tonight or in the morning.
but ones you see the new window
delete all files and folders
then restart XP and try to install again please
let me know if you encounter difficulties
and please remember to click Accept
I have to go now. Will contact you later.
Hi Richie--I'm back. I would like to understand your instructions better before I do anything. Are you asking me to re-install the 2012 QB?
yes, but after doing my initial instructions
click start, run, type in %temp% and press enter in XP
Just saw that you had returned and now you've gone again. Regarding the 2012 QB version: I no longer have access to it. When it was clear that it would not install, I cancelled the payment for it and I don't think the link I have is going to work. Also, your instructions are not clear at all. I hope you will take more time to clarify.
the 2008 SHOULD read the accountants file that you gave the accountant and he sent back. There is a one year overlap on that.
Have him create and send it again. Usually in these cases i find that the file was corrupted in transit or he sent the wrong file type back.
Yes, the 2008 should read the 2009, but it doesn't. Not possible to have it resent by the accountant. Are you able to answer my original question: "...If I need to upgrade to 2009, 2010 or 2011, which software program will open the 2009 file in Parallels (as 2008 and 2012 were not able to do)?"
well if it was put out by 2009 that would be your best bet to open it. BUT if as i suggested the file is corrupted than nothing is going to open it. If it is a file that was created by you as an accountants copy then modified by the accountant and sent back as the same accountants copy the program that you originally made it with is the best program to import it with.
what type of file is it ? what is the extension ( the part after the period )
This page on converting an accountants copy to a regular quickbooks file might help
Yes, I orignally sent her an accountant's copy (2008 version) which she modified and sent back to me (2009 version).The part after the period is: QBB When I try to import her file this pops up: "The company file you are trying to open was created by a newer version of QuickBooks. Please upgrade your copy of QuickBooks." I then called QB to upgrade to 2012 and was not able to install it.I'll check your link regarding converting an accountants copy to a regular quickbooks file. I don't believe her file back to me was corrupted.
she sent you the wrong file. qbb is a quicken back up file.
you sent her a qba file which is an accountants copy. Thats what she has to send back.
the 2008 that created the file can read it back even after it was modified by the 2009 software. It wont read a qbb file. the 2009 should be able to restore it but even so it wont have the capability to merge back into your original company file the way the accountants copy would.
That's what I suspected. Unfortunately, my accountant is on vacation until the 17th, so I won't be able to request and retrieve the appropriate file until then.If, for some reason, she is not able to send a .qba file to me, is there another way to open the file in a newer version--back to my original question of upgrading to 2009, 10 or 11?
2009 should restore it with no problem
It is a backup file so it has to be restored rather than opened. And where as the accountants copies can span at least one year ( ie be opened in an accountants copy a year off from the original ) and then be restored back to the original company file on the original computer and program; a data file can only be opened in the same or newer version of quickbooks and a backup file is best opened in the same version. ( it might work in a newer version but its a better bet to use the same version it was created from )
so the final answer is
A wait for the accountant
B. use a copy of 2009 to restore it.
As an expert I only get paid if you click on the accept button. So if you feel that i gave the correct answer in a professional manner I would apreciate if you clicked on the accept button for me. It will not charge you additional money but allows me to be paid from your deposit or subscription plan. I will leave this question open and continue to work with you if you need it doing the actual restore even if you have already accepted the answer.
Thank you for your response. Just to clarify your answers: A. wait for the accountant: have her send a .qba file (2009) that will open in my 2008. (?)B. use a copy of 2009 to restore it: purchase the 2009 upgrade and open the qbb file she originally sent. (?)I definitely want you to be paid so I will accept your answer, but would certainly like leave the question open so that I may work with you after contacting my accountant, probably on the 18th. What is the process for keeping this question open?
Yes the that works is you give her an accountants copy that is a special file type that allows her to make changes to it and then you can merge it back to the original file incorporating her changes while leaving any work you have done since you made the file intact. She should be able to read that in a version 1 year off from yours ie 2009 and then send it back as the same qba file which you then restore from "accountants copy"
Or you can restore the backup copy that she sent using a copy of qb2009 but it will have her changes but lose anything that you did on your copy since you sent her the copy.
I will have them hold it open for at least 2 weeks for you. Or you can always email email@example.com and they would open it for you. But usually you have to actually close them and i have had people repost months later without a problem.
years of computer experience in financial and marketing depts.
Hi RobMark-- I finally was able to communicate with my accountant regarding what I need from her. (my company name is XXXXXXXXX XXXXXXXX) This is what she sent back to me:When I go to “backup” I only have two options: 1/”backup to a CD or FlashDrive” (that’s what I did before). This does NOT allow me to change/alter the extension since it is automatic in QBooks OR 2/ “Portable backup file” which reads “Buttercup Creative (Portable)” . Is it here that I add the extension .qba file 2009? Doesn’t make sense to me at all to add “file 2009” after the .qba Please check with your technical advisor OR have him call me to assist me in doing this correctly so you won’t have another problem when you receive the flash drive.
You should have sent her an "accountants copy" in the first place. That has a qba extention. If she is using an accountants version of the software she should have read that and modified it and it will still be a qba file and she just has to send that back attaching it directly from the windows folder where she put it originally. You can then restore that and it will MERGE with the data that you may have done since you created the file. * I will check on whether there is a different procedure in 20012 but i dont think so.
If you did not send her an accountants copy ( qba file ) to start with none of that will work none of that will work and you have a choice of using her file or your file and you will lose everything that you did since you sent her the file. But in that case the portable file should work. Nothing else will.