Unable to open turbotax file
Tried opening program through shortcut and files
what error do you get ?
Try reinstalling the program
When I go on shortcut nothing happens.
When I go direct to file nothing happens.
I unistalled the program and re-installed it - can't get access.
The progam was working on Monday April 23rd.
Try doing a system restore to before the 23rd
SYSTEM RESTORE INSTRUCTIONS - XP VISTAstart menu / all programs / accessories / system tools / system restoreselect restore to an earlier date
you will get a calendar with various restore points for each day
choose one for a date BEFORE the problem started
hit the ok /restore button
the system will start to shut itself down and a blue status line will come up in a box saying restoring your system settings.
when it finishes the system will restart itself.
hopefully everything will work the way it did on the date you selected
years of computer experience in financial and marketing depts.