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Computer crashed, have new hard drive, but no Quicken. Have

 
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  • Answered by:RichieMe
  • Financial Specialist
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Customer Question

Computer crashed, have new hard drive, but no Quicken. Have backup disk, older copy, but no disk I used to install. Need Quicken for taxes. Please. advise. Thank you.

 



Already Tried:
Trying backup disk, w/o success, as there is no program.

Submitted: 369 days and 16 hours ago.
Category: Financial Software
Value: $48
Status: CLOSED

Accepted Answer

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Expert:  RichieMe replied 369 days and 16 hours ago.


RichieMe :

Hi there and welcome to Just Answer

RichieMe :

Which version of Quicken did you use?

Customer :

I don't know. Had updated original version, but didn't use online services. Probably 3 yr. old.

Customer :

I'm back online.

RichieMe :

welcome back

RichieMe :

if it is 2004 or previous then you can download it for free from here

RichieMe :

http://quicken.intuit.com/support/help/install--register--and-convert/using-an-intermediate-version-to-convert-older-versions-of-quicken/GEN82211.html

Customer :

OK, I'll try that.

Customer :

Richie, I have installed Quicken 2004. Will that be sufficient, or do I need to upgraade from there. Not anxious to pay anymore than needed.

Customer :

I'm back.

RichieMe :

no that is sufficient

RichieMe :

let me know if you need more information

RichieMe :

and please remember to click Accept if you are happy with my assistance please

Customer :

OK, Richie. Thanks.

Expert TypeFinancial Specialist
Category: Financial Software
Pos. Feedback: 88.0 %
Accepts: 475
Answered: 4/6/2012

Experience: IT professional, resolving issues with financial programs.

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Customer replied 365 days and 9 hours ago.

You sent me a link for Quicken 2004, but I found my system is too old to connect to that, can't open the link, am back where I started. Please help

 



Already Tried:
Spent all aft. w/o success tryiing link expert sent, searched other Quicken sites, they told me my info is too old for 2004 to connect with. Can I just start over w/no history, starting in 2011 to gather tax info.

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Expert:  RichieMe replied 365 days and 9 hours ago.

ok, then you would need to do this with no history as your data is too old

You can use your version of Quicken to make a new company file and start with no data

Customer replied 364 days and 14 hours ago.

I don't have a version of Quicken to open my file, as I have no installation disc, & no program to open my disc. Will have to start completely over, & buy a new disk. I understand what you are talking about, but have no program to start up my disk. Thanks, anyway.

 
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