I am attempting to install QB 2010 Professional from CD and when the install wizard attempts the first restart I receive the message "Third party components are not found. Installation will be interupted." and the computer does not turn off to restart and install is stopped. What do I need to do to get the program to install?
I have no antivirus software running and I have attempted install 3 times with same results each time.
If you have a question about accounting, bookkeeping, QuickBooks or Peachtree I have the answer.
OK - you need to install from your hard drive - here are the step-by-step instructions:
(1) Insert the QuickBooks installation CD in the drive. If the InstallShield Wizard starts, close it.(2) Double-click the My Computer (Windows XP or 2000) or Computer (Windows 7 or Vista) icon on your Windows desktop and double-click the CD drive letter.(3) Right-click the QBooks folder and select Copy.(4) Right-click an empty space on your Windows desktop and select Paste.(5) From the CD right-click the Thirdparty folder and click Copy.(6) Right-click an empty space on your Windows desktop and click Paste.(7) Double-click the Qbooks folder on your desktop to open it.(8) Double-click Setup.exe or Setup, whichever one you see depending on whether Windows Explorer is configured to show or hide file extensions. The correct file lists Application in the Type column in the window.(9) Follow the instructions to install QuickBooks.
This should do the trick - for some reason sometimes the third party components do not get installed is you install from the CD - in these cases you must install from your hard drive.
Let me know if you run into any problems.
Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.