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I am attempting to install QB 2010 Professional from CD and

 
Doug Millington's Avatar
  • Answered by:Doug Millington
  • Certified Public Accountant (CPA)
  • Positive Feedback: 99.1 %
  • Accepted Answers: 268
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Customer Question

I am attempting to install QB 2010 Professional from CD and when the install wizard attempts the first restart I receive the message "Third party components are not found. Installation will be interupted." and the computer does not turn off to restart and install is stopped. What do I need to do to get the program to install?

 



Already Tried:
I have no antivirus software running and I have attempted install 3 times with same results each time.

Submitted: 776 days and 13 hours ago.
Category: Financial Software
Value: $18
Status: CLOSED

Accepted Answer

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Expert:  Doug Millington replied776 days and 12 hours ago.


Doug Millington :

If you have a question about accounting, bookkeeping, QuickBooks or Peachtree I have the answer.

Doug Millington :

OK - you need to install from your hard drive - here are the step-by-step instructions:

Doug Millington :

(1) Insert the QuickBooks installation CD in the drive. If the InstallShield Wizard starts, close it.
(2) Double-click the My Computer (Windows XP or 2000) or Computer (Windows 7 or Vista) icon on your Windows desktop and double-click the CD drive letter.
(3) Right-click the QBooks folder and select Copy.
(4) Right-click an empty space on your Windows desktop and select Paste.
(5) From the CD right-click the Thirdparty folder and click Copy.
(6) Right-click an empty space on your Windows desktop and click Paste.
(7) Double-click the Qbooks folder on your desktop to open it.
(8) Double-click Setup.exe or Setup, whichever one you see depending on whether Windows Explorer is configured to show or hide file extensions. The correct file lists Application in the Type column in the window.
(9) Follow the instructions to install QuickBooks.

Doug Millington :

This should do the trick - for some reason sometimes the third party components do not get installed is you install from the CD - in these cases you must install from your hard drive.

Doug Millington :

Let me know if you run into any problems.

Expert TypeCertified Public Accountant (CPA)
Category: Financial Software
Pos. Feedback: 99.1 %
Accepts: 268
Answered: 4/7/2011

Experience: Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

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