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first error QBWINDLL.c (255) MESSAGE Wed Apr 06 13 03 52

 
Bridget Martin's Avatar
  • Answered by:Bridget Martin
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first error QBWINDLL.c (255) : MESSAGE: Wed Apr 06 13:03:52 LVL_ERROR--Returning NULL QBWinInstance Handle..QBWINDLL.c (255) : MESSAGE: Wed Apr 06 13:03:52 LVL_ERROR--Returning NULL QBWinInstance Handle..QBWINDLL.c (115) : CHECKPOINT: Wed Apr 06 13:03:52 CQBWinApp::InitInstance -- Initializing QBWinInstance Handle..QBWINDLL.c (145) : CHECKPOINT: Wed Apr 06 13:03:52 CQBWinApp::InitInstance completed..QBW.c (221) : CHECKPOINT: Wed Apr 06 13:03:52 CQuickBooksApp::InitInstance Initializing Quickbooks (AfxOLE)..QBW.c (225) : CHECKPOINT: Wed Apr 06 13:03:52 Operations Started..QBW.c (431) : CHECKPOINT: Wed Apr 06 13:03:52 Calling MauiMain for further initialization..LicenseUtility.cpp (1054) : CHECKPOINT: Wed Apr 06 13:03:52 Initializing QBLicense Adapter for version 17 and flavor accountant, which will initialize .NET EC if in Handshake Mode..LicenseUtility.cpp (1068) : MESSAGE: Wed Apr 06 13:03:52 LVL_FATAL_ERROR--QuickBooks has encountered a problem. Close all open applications and restart QuickBooks. If the probl.em persists, insert the QuickBooks CD into your computer and then reinstall the software. If you encounter the problem again, contact eXceed Support....If i repair Quick Books i receive the next error Quick Books FCS (process Id: 768) Quick Books Application (process Id :5476) i stop this on my computers task manager and then i it look like it repair the program . but when i start it again i get the first error report. Can you please house

 



Already Tried:
uninstall it try on a other user name take my computers firewall off

Submitted: 734 days and 8 hours ago.
Category: Financial Software
Value: R 148
Status: CLOSED
Picture
Expert:  Leanne Stewart replied 734 days and 2 hours ago.

Hi there,

 

What are you doing when you get this error? I will be happy to try helping you resolve it.

 

Leanne

Customer replied 734 days and 2 hours ago.

I try to open QuickBooks -double click on my icon then i receive the following QuickBooks - Unrecoverable Error
QuickBooks has experienced a problem and must be shut down. We apologize for the inconvenience. If you choose you can report the error you have just experienced to the Intuit Product Development team to help us investigate and eliminate the problem.View report , th report is the first errorfirst error QBWINDLL.c (255) : MESSAGE: Wed Apr 06 13:03:52 LVL_ERROR--Returning NULL QBWinInstance Handle..QBWINDLL.c (255) : MESSAGE: Wed Apr 06 13:03:52 LVL_ERROR--Returning NULL QBWinInstance Handle..QBWINDLL.c (115) : CHECKPOINT: Wed Apr 06 13:03:52 CQBWinApp::InitInstance -- Initializing QBWinInstance Handle..QBWINDLL.c (145) : CHECKPOINT: Wed Apr 06 13:03:52 CQBWinApp::InitInstance completed..QBW.c (221) : CHECKPOINT: Wed Apr 06 13:03:52 CQuickBooksApp::InitInstance Initializing Quickbooks (AfxOLE)..QBW.c (225) : CHECKPOINT: Wed Apr 06 13:03:52 Operations Started..QBW.c (431) : CHECKPOINT: Wed Apr 06 13:03:52 Calling MauiMain for further initialization..LicenseUtility.cpp (1054) : CHECKPOINT: Wed Apr 06 13:03:52 Initializing QBLicense Adapter for version 17 and flavor accountant, which will initialize .NET EC if in Handshake Mode..LicenseUtility.cpp (1068) : MESSAGE: Wed Apr 06 13:03:52 LVL_FATAL_ERROR--QuickBooks has encountered a problem. Close all open applications and restart QuickBooks. If the probl.em persists, insert the QuickBooks CD into your computer and then reinstall the software. If you encounter the problem again, contact eXceed Support....

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Expert:  Leanne Stewart replied 734 days and 1 hours ago.

Can you find your company file on your computer (not the QB icon)? It will end in the extension .qbw. Once you find this try to open by double clicking on the file. Please let me know what happens. This may open your file.

 

If this does not open your file, please provide me with details on what happens now.

 

Do you have your QB software in case we need to reinstall?

 

Leanne

Customer replied 733 days and 3 hours ago.

Leanne

I try everything even reinstall it didn't want to work. It look as if my system or program is corrupt.

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Expert:  Leanne Stewart replied 732 days and 21 hours ago.

What happens when you try to open the company file and not the QB software?

Customer replied 728 days and 11 hours ago.

Relist: Other.
The program is still not working

Picture
Expert:  Bridget Martin replied 728 days and 4 hours ago.

Are you using eXceed software for non-profit organizations? It is a third party software that integrates with Quickbooks. The problem is with the add on software ii is conflicting with Quickbooks. It could be that a recent update in Quickbooks has made it incompatible. You will have to contact eXceed.

 
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