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Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, appraisers from Christie’s—they’re all here to answer your questions online or with a phone call. A third-party review panel verifies the licenses and credentials of each Expert on the site.

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Ron

ASE Certified Technician

32,560 satisfied customers

Verified

Current job title:

ASE Certified Technician

Most advanced degree:

Technical School for Automotive

Professional licenses:

ASE

Online

Dr. Muneeb Ali

Doctor

3,637 satisfied customers

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Doctor

Most advanced degree:

Doctoral Degree

Professional licenses:

MBBS, MD, ECFMG Certified

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Viet

Computer Technician

35,673 satisfied customers

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Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

Professional licenses:

Microsoft MCP & CompTIA A+ Certifications

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Ely

Counselor at Law

53,793 satisfied customers

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Counselor at Law

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Juris Doctor

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Bar License in State and US District Court

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Ray

Lawyer

26,257 satisfied customers

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Lawyer

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Juris Doctor

Professional licenses:

State Bar of Texas

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Ely

Counselor at Law

54,443 satisfied customers

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Current job title:

Counselor at Law

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Juris Doctor

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Bar License in State and US District Court

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Richard

Lawyer

54,274 satisfied customers

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Lawyer

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Licensed to practice law in Texas

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Loren

Attorney

26,438 satisfied customers

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Attorney

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Juris Doctor

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JD

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Mike V.

Nissan Technician

23,839 satisfied customers

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Nissan Technician

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High School Diploma

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NYS Inspector License

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Ron

ASE Certified Technician

32,560 satisfied customers

Verified

Current job title:

ASE Certified Technician

Most advanced degree:

Technical School for Automotive

Professional licenses:

ASE

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Chad Farhat

ASE Certified Technician

1,922 satisfied customers

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ASE Certified Technician

Most advanced degree:

Industrial Technology Degree

Professional licenses:

ASE Certification

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Lou P.

Master Technician

3,779 satisfied customers

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Master Technician

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Bachelor's Degree

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Mercedes Technician

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drcaplan

Board Certified Physician

328 satisfied customers

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Current job title:

Board Certified Physician

Most advanced degree:

Doctoral Degree

Professional licenses:

Internal Medicine, Peidatrics, OBGYN, and Intergrative Medicine

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Dr. Arun Phophalia

Surgeon

32,028 satisfied customers

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Surgeon

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Post Doctoral Degree in Surgery and Sports Medicine

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MBBS, MS Certified

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Dr. K

Board Certified OB/GYN

3,446 satisfied customers

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Board Certified OB/GYN

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Medical Degree

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MD OB/GYN

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Dr. Muneeb Ali

Doctor

3,637 satisfied customers

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Doctor

Most advanced degree:

Doctoral Degree

Professional licenses:

MBBS, MD, ECFMG Certified

Online

Dr. Peter

Veterinarian

27,516 satisfied customers

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Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

Professional licenses:

Verterinarian License

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Dr. Deb

Veterinarian

7,255 satisfied customers

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Current job title:

Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

Professional licenses:

DVM

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Rebecca

Dog Veterinarian

9,844 satisfied customers

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Dog Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

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DVM

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Dr. Scott Nimmo

Veterinarian

11,738 satisfied customers

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Veterinarian

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Bachelor of Verterinary Medicine and Surgery

Professional licenses:

BVMS, MRCVS (Glasgow, UK)

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Donald

Small Engine Technician

1,843 satisfied customers

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Small Engine Technician

Most advanced degree:

GED

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25+ years of experience repairing 2 & 4 cycle engines

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Rick

HVAC Supervisor

19,875 satisfied customers

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HVAC Supervisor

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Construction Super, Master Plumber

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Joel Swenson

Owner, Scott's Appliance Repair

2,218 satisfied customers

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Owner, Scott's Appliance Repair

Most advanced degree:

GED

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Kelly

Appliance Technician

19,489 satisfied customers

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Current job title:

Appliance Technician

Most advanced degree:

High School Degree

Professional licenses:

30+ years of experience

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Ashik

Mac Technician

10,053 satisfied customers

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Current job title:

Mac Technician

Most advanced degree:

Bachelor of Computer Application

Professional licenses:

Mac specialist

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Viet

Computer Technician

35,673 satisfied customers

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Current job title:

Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

Professional licenses:

Microsoft MCP & CompTIA A+ Certifications

Online

Lorenz Vauck

Computer Expert

714 satisfied customers

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Computer Expert

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Electrical Engeering

Professional licenses:

DOS, Linx, Mac OS, iOS, Android, Window certifications

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IT Miro

Computer Scientist

3,098 satisfied customers

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Computer Scientist

Most advanced degree:

Bachelor's Degree in Information Technology

Professional licenses:

Microsoft Certified Professional

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Nora

Accredited Appraiser

9,014 satisfied customers

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Current job title:

Accredited Appraiser

Most advanced degree:

Post Graduate Degree from Christies London

Professional licenses:

Member AOA & ISA USPAP Compliant

Online

Glenda B.

Antiques Appraiser

19,045 satisfied customers

Verified

Current job title:

Antiques Appraiser

Most advanced degree:

Advanced studies in antiques at the University of Arkansas, Little Rock

Professional licenses:

Member AOA, AADA, Antique Store Owner

Online

Robert S.

Accredited Appraiser

5,178 satisfied customers

Verified

Current job title:

Accredited Appraiser

Most advanced degree:

Bachelor's Degree

Online

Doris

Owner, Nashville Appraisals Corp.

5,373 satisfied customers

Verified

Current job title:

Owner, Nashville Appraisals Corp.

Most advanced degree:

Bachelor's Degree

Professional licenses:

USPAP Compliant. Member AOA.

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I enjoy the variety of questions and being able to do it from anywhere in the world. I have done it from about 20 states, several foreign countries, Jamaica, Mexico and others. I enjoy the ability to work and have freedom to travel. I appreciate the staff at JA they have really helped the experts do a better job with the dashboard and other related items."

Ray, Lawyer
Expert on JustAnswer since 2008

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I love JustAnswer because I enjoy leveling the field for the little guy. My goal with each of my customers is to not only explain the law, but also provide a solution to their problem. To be able to do that at an affordable price is as fulfilling to me as I hope it is to my customers."

Richard, Lawyer
Expert on JustAnswer since 2009

"I really like the fact that I learn something new about the law every day. I have learned so much by researching the answers to the questions. I really feel JA has made me a better lawyer."

Loren, Attorney
Expert on JustAnswer since 2009

"Giving assistance to people when they need it is really fulfilling. So many times we can fix stuff easily and save the customer lots of money, too."

Mike V., Nissan Technician
Expert on JustAnswer since 2009

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"Working on JustAnswer has been a life changing experience for me, I get to do what I love, providing expert help to people with their car problems across the globe."

Chad Farhat, ASE Certified Technician
Expert on JustAnswer since 2010

"I love working on JustAnswer and cannot name just one thing I enjoy the most, the flexibility, the satisfaction of a customer saying that I was very helpful, the extra income for my family, the teamwork from other Experts on the site, it truly is a great site and I'm lucky to be a part of it. I love helping people on JustAnswer for the simple reason that in the automotive world there is so much misinformation on the web that costs customers hundreds if not thousands of unnecessary dollars, that I can inform them properly with factory info and real world hands on experience and lead them in the right direction, if not help fix the issues at hand, and you cannot put a value on that."

Lou P., Master Technician
Expert on JustAnswer since

"I love getting to help people every day, at any hour! People from all over the world come to me with questions, seeking advice! Not everyone has access to doctors who are genuinely interested in listening and helping, and that's what I love most! I love being a sounding board for worries or questions or curious minds!"

drcaplan, Board Certified Physician
Expert on JustAnswer since 2013

"JustAnswer is a life changer for me. It gives me the opportunity to work anytime of my choice. JA platform is always evolving and thus there are continuous learning opportunities. JustAnswer connects global audience with global workers. JA makes it possible to use my skills, experience and knowledge to help people from diverse communities and cultures. I am so happy when somebody mentions that my answer prevented an ER or urgent care visit or my online diagnosis was confirmed by their doctor. JustAnswer has given me money, learning opportunities, professional recognition and satisfaction, and many new friends and colleagues."

Dr. Arun Phophalia, Surgeon
Expert on JustAnswer since 2007

"I love working with people on JustAnswer because I get to spend a lot of time with each person and really get to the bottom of the question."

Dr. K, Board Certified OB/GYN
Expert on JustAnswer since 2012

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Since the invention of the internet, the world became a much smaller place. It is a privilege to be part of the JustAnswer team since it allows me to help and guide clients anywhere in the world, especially when they are in a remote area without a veterinarian. The joy to be able to assist people (pet owners, animal lovers) whenever possible and provide my advice and support to the best of my knowledge is one of the most fulfilling experiences I have ever felt as a veterinarian."

Dr. Peter, Veterinarian
Expert on JustAnswer since 2009

"JustAnswer provides me with a unique opportunity to help a large number of people and the pets they love. Trying to help pet owners with whatever issues or concerns they might have is tremendously rewarding and satisfying on many levels."

Dr. Deb, Veterinarian
Expert on JustAnswer since 2011

"When people who are worried about their pets come to JustAnswer I think of how much my dog Ilsa means to me. Then I give my best answer, by telling concerned pet owners what I would do in their situation for my own beloved pets."

Rebecca, Dog Veterinarian
Expert on JustAnswer since 2008

"As a dedicated small animal vet I have spent my whole career helping people with their much loved pet's health problems and I am very glad of the opportunity JustAnswer gives me to continue to do so online. But it is not all one sided, researching the answers I give helps keep me up to date and abreast of the latest developments in my field."

Dr. Scott Nimmo, Veterinarian
Expert on JustAnswer since 2008

"Working on JustAnswer has granted me the pleasure of meeting and working with some truly awesome people. I genuinely enjoy assisting each of my customers, with each of their individual needs. I strive to make customer satisfaction my number one priority. It is very rewarding, just knowing that I have personally helped someone who relied upon me, to lead them in the right direction."

Donald, Small Engine Technician
Expert on JustAnswer since 2012

"I really enjoy helping people particularly when they are in a bind, like the guy in Alaska with no heat, it's 30 below and the nearest repair guy is 200 miles away by plane!"

Rick, HVAC Supervisor
Expert on JustAnswer since 2005

"As an expert in the appliance category I get to help customers save money on unnecessary service calls and overpriced parts which for me makes being a member of the JustAnswer community a very rewarding experience."

Joel Swenson, Owner, Scott's Appliance Repair
Expert on JustAnswer since 2015

"I enjoy the freedom and the unrestricted earning potential working on JA provides. Mostly I enjoy knowing that my help provides customers an alternative solution to an expensive appliance repair and empowers them to learn and solve a problem that they would not likely be able to solve on their own!"

Kelly, Appliance Technician
Expert on JustAnswer since 2008

"For me, nothing is more rewarding than the satisfaction you get from helping people and that is why I'm here. JustAnswer is not just a platform of simple questions and answers but it's more about caring, sharing, learning, laughing, loving and helping each other. JustAnswer is so rewarding and the best!"

Ashik, Mac Technician
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"It's so rewarding to help customers to fix their computer problems and go beyond their expectations. Apart from the challenge for me (which I like a lot), I love it when I can "feel" their smile when we finish the session, which started out with a sad face for the customer. JustAnswer is a win-win situation for everyone involved!"

Lorenz Vauck, Computer Expert
Expert on JustAnswer since 2014

"Knowing that my knowledge and expertise can help others with their computer problems fulfills me every day. JustAnswer gives me a way to transform frustration into satisfaction, and I am sure my customers appreciate it very much!"

IT Miro, Computer Scientist
Expert on JustAnswer since 2010

"It is truly gratifying to help customers discover and learn about their fine art and objects. I feel so fortunate that I can share my education, experience and earned credentials to provide customers with an honest, professional and informed answer. I am thankful and fortunate to be an integral member of a community comprised of caring, professional, accredited experts who provide superior individual attention to the thousands of people around the globe who come to Justanswer for help on a daily basis."

Nora, Accredited Appraiser
Expert on JustAnswer since 2012

"Working at JustAnswer has allowed me to earn a living from my home. I aquired a rare disease that made it impossible to work in the public any longer, this job has allowed me to continue earning my living and maintain my self sufficiency. I was thrilled to find this site. Those in charge of the site have been wonderful to work with."

Glenda B., Antiques Appraiser
Expert on JustAnswer since

"We all love discovering the details and value of our antique treasures and collectibles, and I love being able to provide that for customers. The JustAnswer format makes it so easy and confidential for them, too. There's no need to bring an item anywhere and no concerns about the expertise or honest opinion, say, of a local pawnbroker or antique dealer. Customers really enjoy getting an accurate, unbiased and detailed evaluation -and in the privacy and convenience of their home."

Robert S., Accredited Appraiser
Expert on JustAnswer since 2011

"I enjoy the experience of growing as an appraiser of a large variety of treasures. Each question asked is an opportunity to draw on my reserve of knowledge and experience or learn through researching in a new field. I find it very satisfying when I can give accurate history and value to solve mysteries for my customers."

Doris, Owner, Nashville Appraisals Corp.
Expert on JustAnswer since 2009

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Recent questions and answers

i am a US permanent resident (green card holder). My father lives overseas and is non US citizen or resident. He want to do home remodeling for his home in India. My question is can i gift him about 60 k USD to help him? are there any taxes that i have to pay, or forms that i need to file along with tax return next year?
JA: The expert will know how to help. Is there anything else the expert should be aware of?
Customer: no.. that is it...

1 hour ago

Hi, my name is Mark. I will be happy to help you with your questions. Yes, you could gift your father the $60,000. If the amount is greater than $14,000 you would need to complete a gift tax return (Form 706). The lifetime estate / gift exemption is $5.45 million. The amount of the gift that exceeds the $14,000 ($60,000 less $14,000) $46,000 would reduce this exclusion. So there would not be any current tax consequence. You would just need to complete form 706 to report the gift.

1 hour ago

I have a problem with my tenant regarding bed bugs. My tenant moved in on 6-15-17, I had home sprayed with pest control company. He found no bed bugs. Tenant had not moved in furniture yet but after they moved in furniture they started seeing bed bugs. The pest control person said they were baby bed bugs. So I am thinking they brought them in. He is threatening to sue me.
JA: Because real estate law varies from place to place, can you tell me what state this is in?
Customer: california
JA: Has anything been filed or reported?
Customer: no
JA: Anything else you want the lawyer to know before I connect you?
Customer: Tenant wants me to rent a room & a storage room. Its not my fault the home was clean and remodeled when they moved in

1 hour ago

Yes. We can speak online or proceed with the call. It is at your discretion.

1 hour ago

how can I remove scratches on a stainless steel Frigidaire fridge?
JA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?
Customer: i don't know how old or the model i can find out when i get home from work
JA: Do you plan on doing the work yourself?
Customer: yes, but open to finding someone to fix it i'd like to know both options
JA: Anything else we should know to help you best?
Customer: there are 4 spots of light scratches. not deep

2 hours ago

So unfortunately there is no way to remove the scratches in stainless steel, you would either have to try to re-finish the entire door, or you'd need to replace it if you wanted it to look new. Re-finishing the door won't make it look like the test of the appliance, but it can give it an even looking finish. You'd have to finish all the panels on the unit to make it look even. There are kits you can buy to sand the door down and then re-oxidize the stainless steel but I'm warning you that it's not simple and easy to see if you mess up. Here is one such kit that I use. CLICK HERE for scratch remover kit I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

2 hours ago

As trustee of a revocable trust, with the trust document giving the trustee broad discretion in the hiring of agents, is it permissible to hire either a blood relative, or a relative by marriage, to perform tasks for which someone would be hired to perform in any case?
Also, same question is it relates to an executor of a will.

2 hours ago

I just wanted to let you know that I will be away at a meeting for the next hour or so. Should you have a follow up while I’m away, I will address it immediately upon my return. Thank you in advance for your patience. I apologize for any inconvenience.

2 hours ago

My dog is 8 or 9 yr old golden retriever. Has weak back legs grew up in puppy mill until age of 5. How can we help with strengthening? Will swimming help?
JA: I'm sorry to hear that. Have you looked to see if there is a wound on their foot?
Customer: No wounds I can see all bloodwork was good
JA: What is the dog's name?
Customer: Ceelo
JA: Is there anything else important you think the Veterinarian should know about Ceelo?
Customer: I'm guessing the puppy mill may have caused muscles to be weak?

1 hour ago

Sure thing!

1 hour ago

Do car a/c systems ever need to be recharged with refrigerant? Does it ever wear out? Thanks

1 hour ago

Hi my name is Pete and I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay. The refrigerant doesnt ever need to be recharged unless you have developed a leak and then the leak would need repaired and then recharged or unless you have to replace an ac component that calls for removing the freon then it would need recharged.But other then this it shouldnt have to be recharged. If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.Thanks Pete

1 hour ago

i Loaned a co-worker 30,00 on the premise that she was receiving an inheritance within in the month. I found out there was no inheritance. A police officer said it was penal code 532, but the police wouldn't fill out a police report. what should I do?
JA: Since laws vary from place to place, what state is this in? And when did this happen?
Customer: Sacramento CA....on March 10,2017
JA: Has anything been filed or reported?
Customer: I did get a lawyer who contacted her. She just keeps asking for more time. I ahve since retired from that job, but the money I loaned her was my retirement money. I just wanted to know about getting the police involved.
JA: Anything else you want the lawyer to know before I connect you?
Customer: I'm not sure what else to tell

2 hours ago

Hi, The police can, and should, take a fraud and theft report from you. Ask to speak with the supervising officer if the desk office will not take your complaint. The crime is a clear violation of Penal Code section 532, and the police are obligated to take your formal complaint of being a victim of the violation of this law. You might also consider making a report directly to the county DA's Office and let them know that the police are giving you a hard time about filing the criminal complaint. You may reply to me using the Reply link and I will be happy to continue to assist you until I can address your concerns, to your satisfaction.Please remember to rate my service to you by clicking on the rating stars on your screen so that I can be compensated for helping you. I am not an employee of the site and I am only paid when you rate my service to you. There is no cost to you related to your rating my service to you. Thank you in advance.I wish you and yours well in 2017,Doug

2 hours ago

Hi! When I purchased my used car fixing the broken AC was hand written into the printed contract. 10 months and 6 visits for repairs at 2 different shops later, my ac still isn't working. In that time the lot that sold me the car has a new owner and they won't pay for the repairs. Do I have any legal standing to take the dealer to small claims court?
JA: What state is this in? And how old is the car?
Customer: Washington state and it's a 2007 dodge grand caravan
JA: Has anything been filed or reported?
Customer: Filed or reported to the dealer?
JA: Anything else you want the lawyer to know before I connect you?
Customer: I'd also like to know what my rights are with the repair shop. Because after spending $500 to fix the problem less than a month ago, they now tell me they've found additional issues and want another $600 to fix it.

2 hours ago

The pleasure is all mine! Further up on the you should see a chance to give me a rating. 5-stars are always appreciated, but it is definitely not required! You can also click here in the future to request me individually. Don’t forget, if you haven’t already, you can always sign up for a membership with Just Answer and start asking more questions on the cheap.

2 hours ago

When button is pushed to engage 4 WD, I hear a click. When pushed again to disengage, I hear a clunk. When engaged front wheels dont pull.
JA: Where exactly do you think the noise is coming from? And how long has this been going on?
Customer: I recently got stuck in mud and front wheels did not pull. Never heard click before. Always felt or heard slight clunk when disengaging.
JA: What is the model/year of your Toyota?
Customer: 2006 SR5 140,000 miles
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I will fix myself if not too complicated. Have not tried anything yet. Am researching.
JA: Anything else you want the mechanic to know before I connect you?
Customer: Cant think of anything.

2 hours ago

Hi my name is Pete and I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay. From what you have described here this sounds like a fault with the transfer case shift actuator or the front differential actuator that engages and disengages 4wd.Since you are hearing a click this is indicating to me that the control unit/ecu is trying to engage the 4wd but is not able to due to one of these actuators at fault.What needs to be done here is to have a fully compatible scan tool plugged into your vehicles data port to read out any fault codes set in all computers.Once this is done any codes set then need diagnosed to locate and repair this fault.There should be at least one code set for this issue that will help to locate which is the cause here with further testing done as well. If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.Thanks Pete

2 hours ago

I have a 2014 Jeep Grand Cherokee. It has been in the dealership being worked on more days that it has been in my garage over the past couple years. This calendar year it has been at the local Jeep dealer for the past couple months. I was just told by my dealer that Chrysler is out of ideas. Where do I go from here? The vehicle has 70k miles on it.
JA: What state is this in? And how old is the car?
Customer: Michigan. 2014
JA: Have you contacted the manufacturer?
Customer: Yes. I was told by the lady I spoke with that there is not much they could/would do for me because the vehicle is 3 years old & 70k miles.
JA: Anything else you want the lawyer to know before I connect you?
Customer: The service manager at my local Jeep dealer said he has seen Chrysler buy back vehicles for far less. He cannot believe what I've been dealing with.

2 hours ago

very welcome.Please click on a 5 star rating.Good luck!!

2 hours ago

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