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Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, appraisers from Christie’s—they’re all here to answer your questions online or with a phone call. A third-party review panel verifies the licenses and credentials of each Expert on the site.

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Ron

ASE Certified Technician

32,560 satisfied customers

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ASE Certified Technician

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Technical School for Automotive

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ASE

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Dr. Muneeb Ali

Doctor

3,637 satisfied customers

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Doctor

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Doctoral Degree

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MBBS, MD, ECFMG Certified

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Viet

Computer Technician

35,673 satisfied customers

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Computer Technician

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Bachelor's Degree in Computer Science

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Ely

Counselor at Law

53,793 satisfied customers

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Ray

Lawyer

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Ely

Counselor at Law

54,443 satisfied customers

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Counselor at Law

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Lawyer

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Attorney

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JD

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Mike V.

Nissan Technician

23,839 satisfied customers

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Ron

ASE Certified Technician

32,560 satisfied customers

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ASE Certified Technician

Most advanced degree:

Technical School for Automotive

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ASE

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Chad Farhat

ASE Certified Technician

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ASE Certified Technician

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Industrial Technology Degree

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ASE Certification

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Lou P.

Master Technician

3,779 satisfied customers

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Master Technician

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drcaplan

Board Certified Physician

328 satisfied customers

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Board Certified Physician

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Internal Medicine, Peidatrics, OBGYN, and Intergrative Medicine

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Dr. Arun Phophalia

Surgeon

32,028 satisfied customers

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Post Doctoral Degree in Surgery and Sports Medicine

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Dr. K

Board Certified OB/GYN

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Medical Degree

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MD OB/GYN

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Dr. Muneeb Ali

Doctor

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Doctor

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Doctoral Degree

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MBBS, MD, ECFMG Certified

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Dr. Peter

Veterinarian

27,516 satisfied customers

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Doctoral Degree Veterinarian Medicine

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Dr. Deb

Veterinarian

7,255 satisfied customers

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Doctoral Degree Veterinarian Medicine

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DVM

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Rebecca

Dog Veterinarian

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Dr. Scott Nimmo

Veterinarian

11,738 satisfied customers

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Bachelor of Verterinary Medicine and Surgery

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BVMS, MRCVS (Glasgow, UK)

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Donald

Small Engine Technician

1,843 satisfied customers

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Small Engine Technician

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GED

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25+ years of experience repairing 2 & 4 cycle engines

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Rick

HVAC Supervisor

19,875 satisfied customers

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HVAC Supervisor

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Construction Super, Master Plumber

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Joel Swenson

Owner, Scott's Appliance Repair

2,218 satisfied customers

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Owner, Scott's Appliance Repair

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GED

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Kelly

Appliance Technician

19,489 satisfied customers

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Appliance Technician

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30+ years of experience

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Ashik

Mac Technician

10,053 satisfied customers

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Mac Technician

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Bachelor of Computer Application

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Mac specialist

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Viet

Computer Technician

35,673 satisfied customers

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Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

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Microsoft MCP & CompTIA A+ Certifications

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Lorenz Vauck

Computer Expert

714 satisfied customers

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Computer Expert

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Electrical Engeering

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DOS, Linx, Mac OS, iOS, Android, Window certifications

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IT Miro

Computer Scientist

3,098 satisfied customers

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Computer Scientist

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Bachelor's Degree in Information Technology

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Microsoft Certified Professional

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Nora

Accredited Appraiser

9,014 satisfied customers

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Accredited Appraiser

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Post Graduate Degree from Christies London

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Member AOA & ISA USPAP Compliant

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Glenda B.

Antiques Appraiser

19,045 satisfied customers

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Antiques Appraiser

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Advanced studies in antiques at the University of Arkansas, Little Rock

Professional licenses:

Member AOA, AADA, Antique Store Owner

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Robert S.

Accredited Appraiser

5,178 satisfied customers

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Current job title:

Accredited Appraiser

Most advanced degree:

Bachelor's Degree

Online

Doris

Owner, Nashville Appraisals Corp.

5,373 satisfied customers

Verified

Current job title:

Owner, Nashville Appraisals Corp.

Most advanced degree:

Bachelor's Degree

Professional licenses:

USPAP Compliant. Member AOA.

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I enjoy the variety of questions and being able to do it from anywhere in the world. I have done it from about 20 states, several foreign countries, Jamaica, Mexico and others. I enjoy the ability to work and have freedom to travel. I appreciate the staff at JA they have really helped the experts do a better job with the dashboard and other related items."

Ray, Lawyer
Expert on JustAnswer since 2008

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I love JustAnswer because I enjoy leveling the field for the little guy. My goal with each of my customers is to not only explain the law, but also provide a solution to their problem. To be able to do that at an affordable price is as fulfilling to me as I hope it is to my customers."

Richard, Lawyer
Expert on JustAnswer since 2009

"I really like the fact that I learn something new about the law every day. I have learned so much by researching the answers to the questions. I really feel JA has made me a better lawyer."

Loren, Attorney
Expert on JustAnswer since 2009

"Giving assistance to people when they need it is really fulfilling. So many times we can fix stuff easily and save the customer lots of money, too."

Mike V., Nissan Technician
Expert on JustAnswer since 2009

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"Working on JustAnswer has been a life changing experience for me, I get to do what I love, providing expert help to people with their car problems across the globe."

Chad Farhat, ASE Certified Technician
Expert on JustAnswer since 2010

"I love working on JustAnswer and cannot name just one thing I enjoy the most, the flexibility, the satisfaction of a customer saying that I was very helpful, the extra income for my family, the teamwork from other Experts on the site, it truly is a great site and I'm lucky to be a part of it. I love helping people on JustAnswer for the simple reason that in the automotive world there is so much misinformation on the web that costs customers hundreds if not thousands of unnecessary dollars, that I can inform them properly with factory info and real world hands on experience and lead them in the right direction, if not help fix the issues at hand, and you cannot put a value on that."

Lou P., Master Technician
Expert on JustAnswer since

"I love getting to help people every day, at any hour! People from all over the world come to me with questions, seeking advice! Not everyone has access to doctors who are genuinely interested in listening and helping, and that's what I love most! I love being a sounding board for worries or questions or curious minds!"

drcaplan, Board Certified Physician
Expert on JustAnswer since 2013

"JustAnswer is a life changer for me. It gives me the opportunity to work anytime of my choice. JA platform is always evolving and thus there are continuous learning opportunities. JustAnswer connects global audience with global workers. JA makes it possible to use my skills, experience and knowledge to help people from diverse communities and cultures. I am so happy when somebody mentions that my answer prevented an ER or urgent care visit or my online diagnosis was confirmed by their doctor. JustAnswer has given me money, learning opportunities, professional recognition and satisfaction, and many new friends and colleagues."

Dr. Arun Phophalia, Surgeon
Expert on JustAnswer since 2007

"I love working with people on JustAnswer because I get to spend a lot of time with each person and really get to the bottom of the question."

Dr. K, Board Certified OB/GYN
Expert on JustAnswer since 2012

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Since the invention of the internet, the world became a much smaller place. It is a privilege to be part of the JustAnswer team since it allows me to help and guide clients anywhere in the world, especially when they are in a remote area without a veterinarian. The joy to be able to assist people (pet owners, animal lovers) whenever possible and provide my advice and support to the best of my knowledge is one of the most fulfilling experiences I have ever felt as a veterinarian."

Dr. Peter, Veterinarian
Expert on JustAnswer since 2009

"JustAnswer provides me with a unique opportunity to help a large number of people and the pets they love. Trying to help pet owners with whatever issues or concerns they might have is tremendously rewarding and satisfying on many levels."

Dr. Deb, Veterinarian
Expert on JustAnswer since 2011

"When people who are worried about their pets come to JustAnswer I think of how much my dog Ilsa means to me. Then I give my best answer, by telling concerned pet owners what I would do in their situation for my own beloved pets."

Rebecca, Dog Veterinarian
Expert on JustAnswer since 2008

"As a dedicated small animal vet I have spent my whole career helping people with their much loved pet's health problems and I am very glad of the opportunity JustAnswer gives me to continue to do so online. But it is not all one sided, researching the answers I give helps keep me up to date and abreast of the latest developments in my field."

Dr. Scott Nimmo, Veterinarian
Expert on JustAnswer since 2008

"Working on JustAnswer has granted me the pleasure of meeting and working with some truly awesome people. I genuinely enjoy assisting each of my customers, with each of their individual needs. I strive to make customer satisfaction my number one priority. It is very rewarding, just knowing that I have personally helped someone who relied upon me, to lead them in the right direction."

Donald, Small Engine Technician
Expert on JustAnswer since 2012

"I really enjoy helping people particularly when they are in a bind, like the guy in Alaska with no heat, it's 30 below and the nearest repair guy is 200 miles away by plane!"

Rick, HVAC Supervisor
Expert on JustAnswer since 2005

"As an expert in the appliance category I get to help customers save money on unnecessary service calls and overpriced parts which for me makes being a member of the JustAnswer community a very rewarding experience."

Joel Swenson, Owner, Scott's Appliance Repair
Expert on JustAnswer since 2015

"I enjoy the freedom and the unrestricted earning potential working on JA provides. Mostly I enjoy knowing that my help provides customers an alternative solution to an expensive appliance repair and empowers them to learn and solve a problem that they would not likely be able to solve on their own!"

Kelly, Appliance Technician
Expert on JustAnswer since 2008

"For me, nothing is more rewarding than the satisfaction you get from helping people and that is why I'm here. JustAnswer is not just a platform of simple questions and answers but it's more about caring, sharing, learning, laughing, loving and helping each other. JustAnswer is so rewarding and the best!"

Ashik, Mac Technician
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"It's so rewarding to help customers to fix their computer problems and go beyond their expectations. Apart from the challenge for me (which I like a lot), I love it when I can "feel" their smile when we finish the session, which started out with a sad face for the customer. JustAnswer is a win-win situation for everyone involved!"

Lorenz Vauck, Computer Expert
Expert on JustAnswer since 2014

"Knowing that my knowledge and expertise can help others with their computer problems fulfills me every day. JustAnswer gives me a way to transform frustration into satisfaction, and I am sure my customers appreciate it very much!"

IT Miro, Computer Scientist
Expert on JustAnswer since 2010

"It is truly gratifying to help customers discover and learn about their fine art and objects. I feel so fortunate that I can share my education, experience and earned credentials to provide customers with an honest, professional and informed answer. I am thankful and fortunate to be an integral member of a community comprised of caring, professional, accredited experts who provide superior individual attention to the thousands of people around the globe who come to Justanswer for help on a daily basis."

Nora, Accredited Appraiser
Expert on JustAnswer since 2012

"Working at JustAnswer has allowed me to earn a living from my home. I aquired a rare disease that made it impossible to work in the public any longer, this job has allowed me to continue earning my living and maintain my self sufficiency. I was thrilled to find this site. Those in charge of the site have been wonderful to work with."

Glenda B., Antiques Appraiser
Expert on JustAnswer since

"We all love discovering the details and value of our antique treasures and collectibles, and I love being able to provide that for customers. The JustAnswer format makes it so easy and confidential for them, too. There's no need to bring an item anywhere and no concerns about the expertise or honest opinion, say, of a local pawnbroker or antique dealer. Customers really enjoy getting an accurate, unbiased and detailed evaluation -and in the privacy and convenience of their home."

Robert S., Accredited Appraiser
Expert on JustAnswer since 2011

"I enjoy the experience of growing as an appraiser of a large variety of treasures. Each question asked is an opportunity to draw on my reserve of knowledge and experience or learn through researching in a new field. I find it very satisfying when I can give accurate history and value to solve mysteries for my customers."

Doris, Owner, Nashville Appraisals Corp.
Expert on JustAnswer since 2009

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Legal Opinion Regarding Mexican Immigration

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I wish I had made this connection before I took my cat to the vet!

"The response to my questions was immediate and the phone consultation with Dr. Lori allowed me to have all my questions answered. Going forward, I knew what course to take concerning my cat's health, and felt much more confident in her explanation than I did the vet that I had taken my cat to previously. I wholeheartedly recommend JustAnswer if you don't know where to turn or what to ask. Dr. Lori was very knowledgeable and kind. Thank you."

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A Revolution in Accessing Quality Professional Help

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Rated:

Recent questions and answers

I have a Samsung refrigerator that seems to be leaking into veggie drawer on bottom. There is a piece of white plastic that I noticed came off from back of refrigerator on top and it seems to have ice on it. Its located on the top shelf in the back about an inch square.
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: hold on I will get that info
JA: Do you plan on doing the work yourself?
Customer: RF217ABRS Is this something that my son can take care of? or do I need help
JA: Anything else we should know to help you best?
Customer: no

1 hour ago

This is actually a very common issue with your refrigerator and the water is accumulating under the deli drawer at the bottom of the refrigerator because the drain line is backing up. If you look at part number 97 in the diagram below, this is the part you need to remove so that you can see the silver evaporator and the drain trough below it. Pull all the drawers out and remove this panel. Pour hot water down the drain hole until it's draining properly again. Once it's draining properly blow compressed air down to make sure it's clear. If you don't have compressed air, use a turkey baster to make sure the drain line is clear and draining properly. This is a design flaw and Samsung has come up with a kit where a drain probe goes down the drain hole and attaches to the heater so that it transfers heat into the drain hole and the drain hole doesn't freeze over. Of course Samsung won't take responsibility or recall the unit for this issue but the part number you'll need to install is da61-06796a for this unit. I'm really sorry you have to deal with this issue. Now the square piece that fell off is likely due to the excess frost build up from the moisture so once you thaw everything out you can just re-install this part again. We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). I hope I have earned a 5 star rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

1 hour ago

can I fill a concerta prescription in another state
JA: What medications do you take daily? Are you allergic to any medications?
Customer: Concerta and sulfa
JA: Anything else in your medical history you think the doctor should know?
Customer: nopw

1 hour ago

Because of the nationwide epidemic of controlled substance abuse, pharmacists have a heightened alert when filling these medicines. It is very likely that you will be declined, but you can certainly try. The pharmacist may be able to offer assistance if they cannot fill your script (like seeing a local physician if you plan to be in town for some time).

1 hour ago

Hi I have a 2012 forest river 360 d class A rv and want to know if I have a vinyl roof?
JA: What is the model of your '12 Forest River?
Customer: 360D
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Just tried cleaing the roof
JA: Anything else you want the mechanic to know before I connect you?
Customer: no I need to know the roof type so I can clean and prtect it

1 hour ago

SO I am showing you have a fiberglass roof, the fiberglass will be smooth and shiny and if you had a rubber based roof it would feel a little gritty. Warm soapy water and a soft brush will do a good job cleaning the roof. Many owners use Protect all which is a good product to use, click HERE to view... Hope this helps, IF you are satisfied with my efforts please feel free to select a STAR rating on the page, if you have more questions or concerns please feel free to contact me..Robert

1 hour ago

Change oil notice is staying on. Oil was changed at Jippy lube - it was fine before.
JA: When was your last oil change?
Customer: A week ago. Came on right after.
JA: What is the model/year of your Mercury?
Customer: 2002 Mountaineer.
JA: Are you fixing your Mountaineer yourself? What have you tried so far?
Customer: I was thinking of checking fuses.
JA: Anything else you want the mechanic to know before I connect you?
Customer: Not that I can think of.

1 hour ago

Thanks for holding!After every oil change, the oil reminder light must be manually reset. The light will not clear itself after the oil change. You can download the reset procedure here:https://goo.gl/hoIGJnMake sure to reset the system after every oil change to keep the monitor and the actual oil change schedule in sync. Please be kind enough to leave a rating for our Q&A using the 'stars' at the top of the page or click 'Accept'. A 5-star rating is very much appreciated! Rating or accepting my answer does not cost you extra.

1 hour ago

I am on my computer. My wife and I both have gmail accounts on this desktop computer. For some unknown reason, whenever I try to open my account, my wife's account opens, and there is no way I can get into my account on my computer. I can get into my account on my wife's desktop computer, or on my cell phone, but I can't on my desktop. It's driving me nuts.

1 hour ago

Okay, in this case, you must sign out of your wife's account: Click the link: http://gmail.comIt is shows you logged into your wife's account, click the round cirle(photo icon) at the top right hand side corner.And it will now show your sign in window.Sign into your account now. If you have other queries regarding this, please reply back to me the box given below.And kindly if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), that would be greatly appreciated.You can continue working with me after rating my service.

1 hour ago

My Springer spaniel who weighs 25 lbs, just ate my levothyroxine 200 mg tablet, should I induce vomitting?
JA: I'm sorry to hear that. The Veterinarian will know if your springer spaniel will be able to digest that. What is the springer spaniel's name and age?
Customer: Donnie & he is 5 months old.
JA: Is there anything else the Veterinarian should be aware of about Donnie?
Customer: No

1 hour ago

Hello & welcome, I am Dr. B, a licensed veterinarian and I would like to help you today. Good news, not only is Levothyroxine used to treat dogs with hypothyroidism; this is a tiny dose for Donnie. In fact, we'd not expect any issue at all if he had one tablet. If anything we could see mild agitation but even then the dose is lower from where we'd expect that. So, you don't need to induce vomiting as we'd not expect any issue or adverse effects with this single dose. Kind regards, Dr. B. ----------------------------------------------------------------------------------------------------------------------------------------If you have any other questions, please ask me – I’ll be happy to respond.**Please rate me by clicking on the **stars** at the top of the page as this is the only way the site credits me for helping you!: )

1 hour ago

I have a 2001 3.0 mercruiser.The tach didnt work and I plugged the grey male plug on engine harness into a black female connector on harness which i believe blew a fuse somewhere i cannot locate.fuses under dash are good but starting / running circuit is dead.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Marine Mechanic I'm going to connect you with knows all the tricks and shortcuts. Is there anything else the Marine Mechanic should be aware of?
Customer: no

2 hours ago

Good morning, my name is Jason, whom am I speaking with? Are you near the boat now?

2 hours ago

Lots of abs dtc codes
JA: Have you checked the brake fluid? And have the brakes been squeaking?
Customer: Fluid is good breaks are quiet
JA: What is the make/model/year of your car?
Customer: Isuzu rodeo 99 ls 3.2l v6 4x2
JA: Are you fixing your Rodeo yourself? What have you tried so far?
Customer: I am. Only pulled to codes out, and cleaned the speed sensors.. Now reaserching.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No thats it

2 hours ago

You are very welcome :)Please Read Below How to Get Back in touch with MePlease Take a Second and Click the Stars at the Top of Your Screen To Rate Me , So I May Receive my Credit , A 5 Stars Rating is Much Apreciatted Follow Up Questions are Included in The Price of Your Question ,So Feel Free To Ask Me.Please Keep in Mind that when you Rate Me , it Does Not End our Conversation.You Can Always Come Back to this Conversation and Ask Me any Follow up Question you May have on this Issue(You can Copy this Link Page & Paste it in your Browser when Ready and it will Open up our Conversation Again)or there should be a Tab on your Screen to Add me As Your Favorite ExpertIf You Are Using A Free Trial Or Have A Subscription A Positive Rating Of 3 Stars Or Above Is Required For Me To Be CompensatedFor My Time & Resources .I'm Online Daily from 7 Am Till Late Eastern Time ZoneThank YouChad FarhatASE Certified TechnicianPlease Take a Second and Click the Stars at the Top of Your Screen To Rate Me , So I May Receive my Credit , A 5 Stars Rating is Much Apreciatted Thank YouChad FarhatASE Certified Technician

2 hours ago

I had my 2006 Itasca Sunrise serviced recently and noticed the motor cover is not locked into place. How do I do that?
JA: How many miles are on the car? Has this ever happened before?
Customer: 50,000 and never
JA: What is the model of your '06 RV?
Customer: Itasca Sunrise
JA: Are you fixing your RV yourself? What have you tried so far?
Customer: Just need to know how the interior motor cover locks into place
JA: Anything else you want the mechanic to know before I connect you?
Customer: Nope

2 hours ago

There is a hole in the rear top edge of the engine cover that you use a hex wrench or allen wrench to latch and unlatch the cover.Below is the procedure for removing AND reinstalling. Engine Cover • Remove the beverage tray from the engine cover. Remove the drawer to expose the wing nut fasteners that hold the tray to the motor cover. • Insert the supplied hex wrench into the hole in the rear top or edge of the engine cover. • Turn the hex wrench to the left (counterclockwise) to unlatch. NOTE: There may be a screw at each front lower corner. • Lift the rear end of the cover upward and pull the cover from the opening. • To reinstall the cover, position the front end of the cover first, then lower the rear end. It is important to be sure the front edge is pushed completely forward to the radiator cover to ensure an air-tight seal. • Press the rear end of the cover down and turn the hex wrench to the right (clockwise) until the latch pulls the cover downward and stops. • Refasten the beverage tray to the motor cover Hope this helps you out, if you are satisfied with my efforts please feel free to select a STAR rating on the page...... ROBERT

2 hours ago

Good morning - my husband and I signed a lease on a property two days ago and now do not wish to move forward. We have not put a security deposit and the move in date is more than 30 days away. Will we have any repercussions if we provide a 30 days notice now (property in NJ)?

2 hours ago

Perfect. I'm glad to hear that. Keep those texts, just in case, but you shouldn't have any problems.

2 hours ago

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