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pdheslin, Cash Registers-expert
Category: General
Satisfied Customers: 2
Experience:  15 years Retail Operations Specialist
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When i ring up any item and press subtotal it does not work.

Customer Question

when i ring up any item and press subtotal it does not work.
Submitted: 6 months ago.
Category: Cash Registers
Expert:  BestOne1943 replied 6 months ago.

I believe I can help you but must first find out what model/make, and be more specific about "doesn't work", please

Customer: replied 6 months ago.

This is a Sharp XE-A406 cash register.

The problem are there is no tax added amount after hitting subtotal key and receipt print come out for every time when I hit the open key.

Expert:  BestOne1943 replied 6 months ago.

So, you have either lost the tax rate percentage or the taxability of the department key used to ring that item. If you have a manual, start by making sure your batteries are fresh, re-program the needed items per the manual.