How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask pdheslin Your Own Question

pdheslin
pdheslin, Cash Registers-expert
Category: General
Satisfied Customers: 2
Experience:  15 years Retail Operations Specialist
60622861
Type Your Cash Registers Question Here...
pdheslin is online now
A new question is answered every 9 seconds

When i ring up any item and press subtotal it does not work.

Customer Question

when i ring up any item and press subtotal it does not work.
Submitted: 6 months ago.
Category: Cash Registers
Expert:  BestOne1943 replied 6 months ago.

I believe I can help you but must first find out what model/make, and be more specific about "doesn't work", please

Customer: replied 6 months ago.

This is a Sharp XE-A406 cash register.

The problem are there is no tax added amount after hitting subtotal key and receipt print come out for every time when I hit the open key.

Expert:  BestOne1943 replied 6 months ago.

So, you have either lost the tax rate percentage or the taxability of the department key used to ring that item. If you have a manual, start by making sure your batteries are fresh, re-program the needed items per the manual.