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pdheslin
pdheslin, Cash Registers-expert
Category: General
Satisfied Customers: 2
Experience:  15 years Retail Operations Specialist
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Have lost my security code to my register. need to reprogram

Customer Question

have lost my security code to my register. need to reprogram sales tax rate, cant do it.
Submitted: 9 months ago.
Category: Cash Registers
Expert:  BestOne1943 replied 9 months ago.

I may or may not be able to help you. Would you please tell me what the make & model is?

Customer: replied 9 months ago.

Royal 500dx electronic

Expert:  BestOne1943 replied 9 months ago.

I'm sorry to report that my expertise doesn't include the Royal line.

What I can tell you, look in your manual for the corrective measure called "Initial Reset". I am a Sam4 Dealer and we use this feature to unlock almost any lockup that occurs during the operation.

You might also call the MFG. as there always is a "Master" password ***** or they would not allow it to be password ***** Afterall it is not an "Iphone"....

Good luck, I wish I could help further.