How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask pdheslin Your Own Question

pdheslin
pdheslin, Cash Registers-expert
Category: General
Satisfied Customers: 2
Experience:  15 years Retail Operations Specialist
60622861
Type Your Cash Registers Question Here...
pdheslin is online now
A new question is answered every 9 seconds

My Samsung er 650 froze tonight in a bar Nothing works the

Customer Question

My Samsung er 650 froze tonight in a bar
Nothing works the buttons
When I put my key in I can't z out or x out
How can I reset this
Submitted: 1 year ago.
Category: Cash Registers
Expert:  BestOne1943 replied 1 year ago.
Please answer a couple of questions as I can & will help you.Try this first, with the "P" key turn the control lock to "P" position, now turn off the register on the right side switch, just above the c/d.Hold the "sub total" key depressed and while holding it, turn the switch back on. Depending on what got you into this lock up, the "Initial Reset" should get you back to operational.More info is needed, please respond back after trying this procedure.1. Has the register been stored lately? 2. Is there any other condition happening when it locked up?