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Chester, Projectors Expert
Category: General
Satisfied Customers: 31
Experience:  A/V Tech
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Have a thumb drive with some photos in a Power Point

Customer Question

Have a thumb drive with some photos in a Power Point Program. Showed the photos just fine when I first put program together a year ago. Now the photos won't load from the thumb drive. I think Power Point has been updated on my computer since I put things together. I did get some kind of message regarding installing Scan Disc 2 while trying to figure out what's wrong. Haven't a clue how to put Scan Disc 2 into the projector. My computer is a MacBook Pro, and yes everything that can be updated has been. The projector is an Infocus model IN1112a. It is suppose to be able to project pictures from a thumb drive.

Submitted: 26 days ago.
Category: Projectors
Expert:  ElectronicsPete replied 26 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 26 days ago.

Does the thumb drive play back ok on your Mac?

Please confirm the exact message you are getting when you try to play the thumb drive on the projector?

Customer: replied 25 days ago.

Yes the thumb drive plays back OK on my Mac.

FYI: My Mac is running Microsoft Power Point: Mac 2011

Version 14.6.8

My operating system is: OS X El Capitan

Version 10.11.6

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