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servtech50, commercial refrigeration-expert
Category: General
Satisfied Customers: 16
Experience:  been in the field of commercial refrigeration for over ten years and in the field for hvac for over 20 years.
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I have a new Scotsman SCN60 Nugget icemaker. It won't

Customer Question

I have a new Scotsman SCN60 Nugget icemaker. It won't produce any ice, I called Scotsman tech support & explained everything & they said it was a refrigeration problem & asked if I knew anything about how to work on it because there weren't dealers close. I called the two nearest me and they aren't coming this far to look at it. Help!
Submitted: 11 months ago.
Category: Refrigeration
Expert:  shaithus1 replied 11 months ago.

Hi let me see if I can help..

what exactly did tech support say was the issue?

do you have experience working on refrigeration equipment?

first let me be clear.. refrigeration is EPA regulated and technicians have to certified and licensed.

If you do not have any refrigeration experience, you wont be able to work on this equipment, it requires guages, vacuum pump, brazing equipment, etc.... if parts have to be removed and reinstalled in the system.

Let me know your experience level and see what we can do.