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Chester
Chester, Commercial Kitchen Expert
Category: General
Satisfied Customers: 20
Experience:  Commercial Kitchen Expert
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HATCO TOASTER TQ1800H. THIS TOASTER RED LIGHT KEEP COMES ON.

Customer Question

HATCO TOASTER TQ1800H. THIS TOASTER RED LIGHT KEEP COMES ON. WHEN THE RED LIGHT COMES ON. THE CHAIN STOP MOVING. AFTER i TURN OFF THE TOASTER AND LET IT COOL OFF FOR A FEW MINUTES. IT WILL START TOASTING AGAIN. IT IS NON STOP HAPPENING. COULD YOU TELL ME WHICH PART SHOULD I REPLACE ?
Submitted: 11 months ago.
Category: Commercial Kitchen
Expert:  shaithus1 replied 11 months ago.

Hi let me see if I can help...

the red light is a warning light indicating the unit may be overheating.
Turn off and unplug the unit. Refer to the “Daily Cleaning”
procedure to clean the cooling fan vents. If the unit does not
function properly after cleaning the cooling fan vents, contact
an authorized Service agent or Hatco for assistance.

I hope Ive helped... let me know how that goes so I can help you further.

Thank you for using Just Answer

Phillip

Customer: replied 11 months ago.

I knew the unit is overheated. there should be a bad part needs to be replace. which part will that be, I don't feel that you helped me on this

Expert:  shaithus1 replied 11 months ago.

well... did you verify the cooling fans were clean.. and operating properly?

there are three high limit thermostats in that unit and if any one of them trips the red light comes on.

cooling is the biggest issue for these units...

The unit uses a control board and a RTD probe for temperature control.. either or both of those could be faulty

There are no user serviceable parts in this unit. as I stated before.. if you have verified the cooling fan is working and the area is clean underneath.. then you will need to have an authorized service agent come out and diagnose any issues with the control board or probe.

Expert:  shaithus1 replied 11 months ago.

thank you for using Just Answer...

Phillip

Expert:  shaithus1 replied 11 months ago.

I would unplug the unit and use a vacuum and remove any dust and debris that may have accumulated under the toaster... I'm not talking about the space on the shelf... I'm talking about turning the toaster on its side and cleaning the fan intake area...

Customer: replied 11 months ago.

I will try tomorrow and see if help. Thanks

Expert:  shaithus1 replied 10 months ago.

Ok let me know how it turns out..