Hello, and welcome!My name is ***** ***** it will be my pleasure to assist you today.
Thank you for your patience! I see you had posted earlier and various experts are online at different times. I recently signed on and was notified of your question and wanted to help.
Here are instructions to replace your Global Entry card:
Request a replacement card by logging into your GOES account and selecting Manage Membership; next, select US Programs. From the drop down menu, select Replace Card. A $25 fee is required for the replacement card and you may select any reason, even if not accurate. By requesting the replacement card, the original card will be deactivated and will no longer be functional.
NOTE: The card replacement may require an interview appointment at an enrollment center if there are changes made to the account when requesting the card.
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This is Cher, the first Expert who answered your question re: replacing a possibly lost Global Entry card. I apologize for any confusion or inconvenience with the other information you received, after my answer. There is a big difference between 'replacement' of the Global Entry Card and 'renewal' of the card.
You inquired regarding replacing your possibly lost card and I provided that information for you.
There is no reason to go to an enrollment center, except under these circumstances, which I provided in my initial answer: The card replacement may require an interview appointment at an enrollment center if there are changes made to the account when requesting the card.
The amount to replace your card is $25, but the amount to renew your card is $100, the same as when you first applied (if you included TSA Precheck), so if your expiration date is not within the next 6-12 months, the $25 replacement fee for a lost card is well worth it.
I hope this clarified everything re: replacement of a GOES card!
If you have any other related questions, just click 'reply.'
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