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TSA*Expert, TSA-expert
Category: General
Satisfied Customers: 292
Experience:  Experienced Traveler/Senior Research Specialist
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Both my wife and myself have misplaced our letter containing

Customer Question

Both my wife and myself have misplaced our letter containing our newly approved TSA
numbers.
Her letter is "somewhere in thee house, Mine was lost at the Sacramento CA on the way back to Phoenix.
My name is*****
Submitted: 5 months ago.
Category: TSA
Expert:  Longhorn Lawyer replied 5 months ago.

Hi John,

Thank you for using Just Answer. I am James, and I will be assisting you. As we work through your questions, think about this as a conversation. I will respond, and if you have additional questions, you will do the same. Once you've received the information you need, you will thank me by giving me a a positive rating of 3, 4, or 5 stars. This is the only way I get credit for doing my job, so please do not forget this before leaving the site.

ANSWER: In order to recover your TSA PreCheck Known Traveler Number, you have a couple of options.

Participants in the TSA Pre✓® Application Program (paid $85) can either call the UES at 855 - 347 - 8371 or visit the Universal Enrollment Services website to obtain their number.

Participants in a CBP Trusted Traveler program (paid $100) like GOES, etc., program should either call the CBP 855 - 873 - 4637 or visit the Global Online Enrollment System website to obtain your PASSID, which is your KTN.

I hope I have answered your questions. I aim to give you excellent service, even if the outcome is not what you wanted. So I am happy to answer any related follow-up questions you might have, at no additional charge.

And if you want to talk on the phone for 30 minutes, I can send you an offer for that.

Once you have received an answer, please leave a positive rating by choosing on the 3, 4 or 5 stars so I get credit for doing my job.

A BONUS is also appreciated, if you feel I've earned it.

And if you have questions in the future, write FOR JAMES in the question and I will be your personal Expert in this category.

Thank you!

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