Hi John welcome to Justanswer.
Initially, may I know what type of keypad use on your safe? Is it round or square?
CHESTER: WHY AM I NOT HEARING BACK FROM YOU?
This is my response. I need more info about your safe
SQUARE. 3RD TIME I HAVE REPLIDED
I am sorry I did not received any response from you.
Anyway, You must replace the batteries located in under the keypad.Use a large paperclip to unlock the cover. Push the paperclip into the small hole while at the same time, sliding the battery cover to the right. Gently remove the battery housing and replace batteries. Use fresh lithium or alkaline batteries only and before you remove the old one make it sure the new batteries are ready and replace it as quickly as possible (one by one). This is to prevent the memory reset to factory setting.
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My name is ***** ***** I am another Safes expert, here.
I just wanted to clarify some information re: changing the batteries on your V260 safe.
There is a plastic panel under your keypad, that is rather long. Look for a very small hole toward the left or center of the panel. Put a pen point or the end of a paperclip into the hole and press in; as you press in, slide the panel off, to the right.
Inside, you will see your battery holder; disconnect and remove. Take out your old batteries and notice if there is any corrosion like rust or leaked battery acid in the holder; if so, wipe it out with a Q-tip dipped in rubbing alcohol, then dry completely. Insert your new batteries and reconnect the battery holder, replacing it in the safe door. Slide the plastic panel back on, by sliding it to the left.
Changing your batteries will NOT void your factory set combination; however, if you have added a programmer PIN or user combination, those will need to be reset.
I'm including the owner's manual for your safe, so you can see all the instructions yourself and for future use. As you can see, your safe may have come with an override key, that you can use in emergencies, to open it:
I hope this helped you further and was easier to understand!
Please be so kind as to rate my answer with positive feedback, as that is the only way I receive recognition for my assistance. Thank you very much!Providing a positive rating will not end our conversation, should you need me for any follow-up. Simply click 'Reply to Expert' for clarification or additional information, if needed.
I'm just following up with you to see how everything is going. Did my answer help?
Let me know,Chester
Hello again, John.
This is Cher. I hope you found my answer helpful and were able to change your batteries and get your safe working properly.
Please keep me posted. Thanks!
Hi again, John.
This is Cher.
I'm just sending a quick follow-up to see how everything is going with your safe. Did you find my answer helpful?
Please update me.