How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Cher Your Own Question

Cher
Cher, Safes-Expert
Category: General
Satisfied Customers: 20975
Experience:  Extensive Experience Resolving Safes Issues
1470369
Type Your Safes Question Here...
Cher is online now
A new question is answered every 9 seconds

Waiting for answer to question asked above.

Customer Question

waiting for answer to question asked above.
Submitted: 2 months ago.
Category: Safes
Expert:  Cher replied 2 months ago.

Hello, and welcome!

My name is ***** ***** it will be my pleasure to assist you today.

Expert:  Cher replied 2 months ago.

My heartfelt condolences on the passing of your son.

You can try to find the owner's manual, which contains the printed combination, but if you can't find that, the only way to retrieve the combination is from the manufacturer, Sentry. Please visit the following website, follow all directions and they will send you the combination. If you need it urgently, you can call Customer Care (the number and hours are on the webpage) and explain the situation. You will need to fill out a Notary Form, proving safe ownership and the safe is obviously yours, now.

https://replacements.masterlock.com/lost-combo

----------

Again, my sincerest condolences on your terrible loss.

Please be so kind as to rate my answer with positive feedback, as that is the only way I receive recognition for my assistance. Thank you very much!

Providing a positive rating will not end our conversation, should you need me for any follow-up. Simply click 'Reply' for clarification or additional information, if needed.

Warmest regards,

Cher

Expert:  Cher replied 2 months ago.

Hello again,

I'm just checking in with you to see if you found my answer helpful and if so, please tell me here or take a moment to select a positive rating from the ratings box on your page. Thank you very much.

Kind regards,

Cher