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Cher
Cher, Safes-Expert
Category: General
Satisfied Customers: 20973
Experience:  Extensive Experience Resolving Safes Issues
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I have the combination and I cant get it to open this is the

Customer Question

I have the combination and I cant get it to open
this is the info on sticker on the face of the safe
AY366091
DS0207
I have gone past zero three times left and on to the first number then right to the second and the left to the third with no results.
the combination is 61 78 55
Submitted: 7 months ago.
Category: Safes
Expert:  Cher replied 7 months ago.
Hello, and welcome! My sincerest apologies that you did not receive an earlier answer. I've been trying to get an answer to you since you first posted, and the site is experiencing technical difficulties in this category. I hope my answer will still be helpful to you and your patience is greatly appreciated! This is the correct dialing sequence for a 3 number combination, from the manufacturer, Sentry: First, 'clear' the dial by turning a few times to the left or right, but not too hard, so as to cause damage. A. Start the dial at zero.B. Turn the dial to the left. Make sure ZEROpasses the pointer at least THREE times. Then stopat the first number of your combination.C. Turn the dial to the right. Stop the SECONDtime you reach the second number of yourcombination.D. Turn the dial to the left. Stop the FIRSTtime the pointer reaches the third number of yourcombination.------------Please let me know how things go and if you have gotten it open. If not, I have some additional ideas. Please be so kind as to rate my answer with positive feedback; that is the only way I receive credit for my assistance. Thank you very much!Providing a positive rating will not end our conversation, should you need me for any follow-up. Simply click 'Reply' for clarification or additional information, if needed, and I will be glad to continue.Warmest regards,Cher