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Chester, Coffee Machine Repair Expert
Category: General
Satisfied Customers: 789
Experience:  Coffee Machine Tech
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I have a new gaggia anima prestige it won't brew has a

Customer Question

I have a new gaggia anima prestige it won't brew has a message that. bean hopper is open it is closed how can I get beyond the message
Submitted: 20 days ago.
Category: Coffee Machine Repair
Expert:  Chester replied 20 days ago.

Hi and welcome to Justanswer.

Initially, the bean hopper lid has magnet that triggers close and open. If the magnet have not enough power or lost the machine always think that your bean hopper is open. I want you to bypass this magnet on the lid and put other magnet on the socket. Please refer to this link for sample image CLICK HERE. At this moment no need to put your bean hopper cover/lid just the magnet. If the error disappear, you need to replace the magnet found on the lid/cover or you can recharge the magnetic power by putting big and strong magnet attach to the weak magnet found on lid.

Note: Please do not givenegative rating,that is not helpful on both of us it just destroy my overall performance. Just reply if still persist.
Hope this information will be helpful.

IMPORTANT: RATING IS REQUIRED!! If you are satisfied to my answer please don't forget to rate,,EXCELLENT OR GOOD

Expert:  Chester replied 15 days ago.


I'm just following up with you to see how everything is going. Did my answer help?

Let me know,