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Chester
Chester, Coffee Machine Repair Expert
Category: General
Satisfied Customers: 204
Experience:  Coffee Machine Tech
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My Keurig 2 will not get past the pre-heat function... and

Customer Question

My Keurig 2 will not get past the pre-heat function... and eventually shuts off
Submitted: 5 months ago.
Category: Coffee Machine Repair
Expert:  Chester replied 5 months ago.

Hi and welcome to Just answer.

Initially, may I know how old your machine? Is it under warranty?

Did you try to descale it?