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Chester
Chester, Coffee Machine Repair Expert
Category: General
Satisfied Customers: 790
Experience:  Coffee Machine Tech
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I got water into the coffee bean holder and now it won't

Customer Question

I got water into the coffee bean holder and now it won't make coffee
Submitted: 10 months ago.
Category: Coffee Machine Repair
Expert:  Chester replied 10 months ago.

Also what happen when you try to brew coffee? Also please try to dispense water only. Let me know if there is water coming out or its just like strange noise?

Expert:  Chester replied 10 months ago.

Hi and welcome to Justanswer.

Initially, may I know what is the make and model of your machine?

Also what happen when you try to brew coffee? Also please try to dispense water only. Let me know if there is water coming out or its just like strange noise?

Please let me know,

Chester

Customer: replied 10 months ago.
It does release just water.
Expert:  Chester replied 10 months ago.

Thanks for your quick response.

If the water is coming out then your problem is blockage on the coffee bean grinder you need to disassemble the grinder to remove the blockage. It because that you put water in the grinder so the coffee is become harder.

Please let me know if you still have questions.

Hope it helps.

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Customer: replied 10 months ago.

I am not able to easily disassemble the grinder. Do you have any specific information regarding this particular type of machine? Do you have the steps I need to follow in order to get to where the blockage likely is?

Expert:  Chester replied 10 months ago.

Ok I will try to find the grinder diagram here.

Please give me your machine make and model.

The blockage is usually on the grinder gate where the ground coffee exit.

Customer: replied 10 months ago.
Jura impressa a9
Expert:  Chester replied 10 months ago.

Unfortunately, there is no diagram on my shop of your machine model.

I will check for the other areas here and I will get back to you tomorrow.

I will opted out for now.