How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Chester Your Own Question

Chester
Chester, Coffee Machine Repair Expert
Category: General
Satisfied Customers: 790
Experience:  Coffee Machine Tech
69243481
Type Your Coffee Machine Repair Question Here...
Chester is online now
A new question is answered every 9 seconds

My empressa E8 will not pump water out to make coffee. It

Customer Question

My empressa E8 will not pump water out to make coffee. It says to open tap then shut and ready(it will pump water out of the tap). I push the button to make coffee and it grinds and goes through all of the motions but no water comes out. What should I try? I have tried unplugging and that has not helped.
Submitted: 10 months ago.
Category: Coffee Machine Repair
Expert:  Chester replied 10 months ago.

Hi and welcome to JustAnswer,

It possibly have airlock in the pump and water intake system, remove your optional water filter if any.

Sometimes you need to get rough on your machine in able to remove the clog air on water line. slamming the water tank into machine sometimes help. If still, unplug your machine, remove water and turn the machine upside down or shake your machine if possible.

Let me know if you still have questions. Just reply before rating.

If still, try to clean the k-cup needle using paper clip. CLICK HERE to watch video.

Hope this information will be helpful.

IMPORTANT: RATING IS REQUIRED! If you are satisfied to my answer please don't forget to rate,,GOOD OR EXCELLENT rating and BONUS are greatly appreciated...

Expert:  Chester replied 10 months ago.

Hi

I'm just following up with you to see how everything is going. Did my answer help?

Let me know,
Chester