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Chester
Chester, Coffee Machine Repair Expert
Category: General
Satisfied Customers: 791
Experience:  Coffee Machine Tech
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Water goes into upper chamber, but when I punch the lighted

Customer Question

water goes into upper chamber, but when I punch the lighted cup
lights, nothing happens. I have not used my Keurig for a couple
of months. I need help
Submitted: 1 year ago.
Category: Coffee Machine Repair
Expert:  royzee1 replied 1 year ago.

Im so sorry that no oneelse has responded to you.

Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?

If so, can you tell me the model ?

Expert:  Chester replied 1 year ago.

Hi and welcome to JustAnswer,

Please remove your k-cup then press brew. If still, no water comes out. It possibly have airlock in the pump and water intake system, remove your optional water filter if any.

Sometimes you need to get rough on your machine in able to remove the clog air on water line. slamming the water tank into machine sometimes help. If still, unplug your machine, remove water and turn the machine upside down or shake your machine if possible.

Let me know if you still have questions. Just reply before rating.

If still, try to clean the k-cup needle using paper clip. CLICK HERE to watch video.

Hope this information will be helpful.

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