Hi and welcome to Just answer.
Is this your first time to descale your machine? Did you try to press the upper right button to quit the rinsing cycle?
Let me know,
No, it has been descaled before. It has run through the cycle, and finished with a rinse. When it comes to 'no water' indicator after pushing through the tank, then it finishes. This time it never comes to the 'no water' indicator. In fact, it just keeps pushing water so that I have to keep adding it. Otherwise the pump runs dry.
Of course I have tried pushing the steam/hot water button to cancel. It will not.
Hi, Thanks for your response.
As you mention, you already try to do a test mode but it looks like good on it. You know sometimes faulty sensor is good in test mode but failed on the actual operation because on test mode only the specific testing is functional. On normal operation, all parts are working so the voltage on sensor is possibly drop than test mode operation.
In addition, try to check the sensor connection JP23 of your main cpu board. Remove then reconnect it also press other connectors there. You can also check your firmware if it is updated, update it if not.
Hope this information will be helpful.
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May I know what is the embroidery software you are using and what version?
Please let me know,
Wrong sent for embroidery software Sorry.
On firmware, I just want you to check the version if not updated that is the possible cause. Of course, the firmware update is done by the authorized Philips/Saeco repair center.
However, based on my experience that kind of problem is cause of faulty sensor and its connection or main board. Please refer to my previous answer.
I'm just following up with you to see how everything is going. Did my answer help?
Let me know,Chester