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Chester
Chester, Coffee Machine Repair Expert
Category: General
Satisfied Customers: 790
Experience:  Coffee Machine Tech
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I received a 2.0 Keurig as a gift from my kids and

Customer Question

Hello,
I received a 2.0 Keurig as a gift from my kids and My husband and I love the coffee maker, however, I am having problem with receiving a full cup of coffee. I reset the coffee maker and when the coffee maker read brewing, hot do not lift, please wait. After it reach this point, I only receive about two drops of coffee. Please help.
Submitted: 1 year ago.
Category: Coffee Machine Repair
Expert:  Chester replied 1 year ago.
Hi and welcome to Just answer.

Initially, try to clean the needle of your Keurig brewer. Try to watch this video for instruction, CLICK HERE

If still, it possibly have airlock in the pump and water intake system. Sometimes you need to get rough on your machine in able to remove the clog air on water line. slamming the water tank into machine sometimes help. If still, unplug your machine, remove water and turn the machine upside down or shake your machine if possible. After that remove your optional filter if any, then brew "hot water only" repeatedly until you got the right amount of water. Then try to brew your coffee. Enjoy!

Let me know if you still have questions.

Hope this information will be helpful.

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Expert:  Chester replied 1 year ago.
Hi

I'm just following up with you to see how everything is going. Did my answer help?

Let me know,
Chester
Expert:  Chester replied 1 year ago.
Hi

I'm just following up with you to see how everything is going. Did my answer help?

Let me know,
Chester